The 'We're Good to Go' Industry Standard
Apply for a free UK-wide industry standard and consumer mark to reassure your customers that your business adheres to Government and public health guidance.
To support you as you work towards re-opening and welcoming customers, the 'We’re Good To Go’ COVID-19 industry standard and consumer mark is available to provide a ‘ring of confidence’ for businesses, attractions and destinations as well as reassurance to local residents and visitors that clear processes are in place and that as a business you are good to go.
If your business operates in England and you have read and implemented the Government’s COVID-19 reopening guidance, understand the guidance from Public Health England and have a COVID-19 Risk Assessment in place, you can apply for the industry standard mark by simply completing a self-assessment through our online platform. This includes a checklist confirming you have put the necessary processes in place. You will then receive a certification and the ‘We’re Good To Go’ mark to display on your premises and online.
Businesses which welcome international visitors will also be able to make use of the World Travel & Tourism Council’s Safe Travel stamp. The WTTC stamp enables travellers to recognise destinations around the world which have adopted global standardised protocols – so they can experience “Safe Travels”.
A separate application is required for all of your sites as it is essential that each General Manager or site lead understand what needs to be in place and if you operate in different parts of the United Kingdom respective national guidance, including social distancing and cleanliness protocols, must be in place. In England, your business must align with the UK Government’s official guidance for the sector including ‘Working Safely during COVID-19: Visitor Economy guidance’. An ‘alert’ system ensures that if you are signed-up to the standard, you will be notified if there are changes to the official guidance. A call-handling service will provide you with support and assessors will also carry-out random spot-checks to ensure your business is adhering to the guidance.
If you are a visitor who has visited, or plan to visit, an attraction or theme park, please make sure you 'know before you go' by visiting our consumer website.
Check who is in We're Good to Go
Use the interactive map to check which businesses have the We're Good to Go industry standard.
Frequently asked questions and answers on the 'We're Good to Go' industry standard.
Read our press release announcing the launch of the 'We're Good to Go' industry standard.
Operating during COVID-19
Find practical sector-specific guidance on providing a COVID-Secure venue and protecting your staff and customers during the COVID-19 pandemic.
Key Government guidance
Visitor Economy Guidance
Guidance for people who work in hotels and guest accommodation, indoor and outdoor attractions, and business events and consumer shows.
Guidance from Public Health England
Guidance for businesses, employers and employees on preventing the spread of the virus.
Hotels and other guest accommodation
Guidance for people who work in or run hotels and other guest accommodation.
Guidance for people who work or volunteer in heritage locations.
Restaurants, pubs, bars and takeaway services
Guidance for people who work in or run restaurants, pubs, bars, cafes or takeaways.
'Know Before You Go' information campaign
Alongside the industry standard, we have launched a ‘Know Before You Go’ public information campaign to support tourism as businesses start to re-open. It will reassure visitors as restrictions are lifted that it is socially responsible to travel, check what it is safe to do and when and sign-post to information about destinations and available services before travelling. If you would like to get involved in the campaign follow the link below to access our free campaign toolkit containing access to assets and the 'Know Before You Go' campaign messaging for you to use in your own marketing activity.