Welcoming LGBTQIA+ Customers training
Designed for tourism businesses in England, our free training offers practical guidance on becoming more inclusive for LGBTQIA+ customers.
Introduction
We invite you to sign up for VisitEngland Academy’s online course - Welcoming LGBTQIA+ Customers.
Develop your awareness of the LGBTQIA+ tourism market, worth £7.1 billion to domestic tourism alone, and get practical guidance to make your business more inclusive.
Who the course is for
The course is suited to everyone from those just beginning their journey to becoming a more inclusive business to those who have already started and are looking for additional guidance. It is also relevant to a wide range of tourism professionals - from front of house staff working in attractions to staff working for Local Visitor Economy Partnerships (LVEPs).
How are the sessions delivered?
This is self-paced online learning with engaging, interactive activities. The course should take approximately an hour to complete.
What is the cost?
The programme is offered free of charge.
What the course covers
Content Highlights:
- LGBTQIA+ terminology
- Exploring gender identities, sexual orientations and the use of pronouns
- The value of this market to UK tourism
- Strategies and practical top tips to be an inclusive tourism business
- Real lived experiences from the LGBTQIA+ community.
Although there are questions throughout the course, there is no formal assessment. Participants will receive a certificate upon completion of the course.
