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Manage a crisis

Be prepared for a crisis situation – from cost of living, to natural disasters, with our tips and resources for businesses.

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Three cyclists on a coastal path during sunset

Cost of living resources

Find financial relief and help for businesses struggling with the cost of living crisis.

Dealing with floods toolkit

If your business has been impacted by floods, this 8 part toolkit offers information and advice to help you get back on your feet, including dealing with cancellations, communicating with customers and accessing further support.

Assessing the flood situation

If you are affected by floods, take time to assess your situation, with our checklist of first steps.

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Sailboats moored on the Aln River at the edge of the North Sea at Alnmouth, Northumberland Coast Path.
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Working with others during a flood event

Working with others during a flood event.

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Victoria Suspension Bridge over the river Wye, Hereford.
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Communicating with your customers during a flood event

Step-by-step guide on how to communicate with your customers during a flood event.

Photo by: VisitBritain/Ryan Lomas

Rear view of young woman on a hillside with two dogs
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Cancellations and refunds due to flooding

Cancellations and refunds due to flooding.

Photo by: VisitBritain/James Green

View from above of green rolling hills and a lake nearby
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Addressing the future impact of flooding on your business

Steps to minimise the impact of extreme weather, including flooding, on your tourism business.

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View of the Monastery of Tynemouth and coastguard station, North Sea.
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Returning to normal after flooding

Returning to normal after flooding – how to communicate a return to your customers.

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Blond woman wearing hat and jeans sitting on bridge
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Actions to take when dealing with flooding – a summary

At-a-glance timescale of guidelines for actions to take following a flooding crisis.

Photo by: RBG Kew/Jeff Eden

Autumn colour at Royal Botanic Garden, Kew
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Further support for dealing with flooding

Find more information and help when dealing with flooding through the national agencies and charities listed here.

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Bristol seen from the river with Clifton Suspension Bridge in background against a blue sky
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Download the complete Dealing with floods toolkit

If your business has been impacted by floods, find information and advice to help you get back on your feet, including dealing with cancellations and communicating with customers.

Additional flooding resources

The government offers resources on protecting yourself and your from future flooding, including advice on making both personal and business flood plans

Plan ahead for flooding

Sign-up for flood warnings, find templates to create your personal flood plan and learn how to prepare for a flood event.

Sign-up for flood warnings, find templates to create your personal flood plan and learn how to prepare for a flood event.

Cyber security and safety training

  • Cyber security resources

    Find free, practical resources from the National Cyber Security Centre (NCSC) on how to protect your business online.

  • Terrorism safety training

    Learn how to spot the signs of suspicious behaviour and understand what to do in the event of a major incident with this free online training course from ProtectUK.

Reinforced Autoclaved Aerated Concrete (RAAC) guidance