Manage a crisis
Ensure your business is prepared for a crisis situation.
VisitBritain/Rod Edwards
Cost of living
Energy Bill Relief Scheme
The Energy Bill Relief Scheme applies to all businesses’ energy bills for six months from 1 October to 31 March 2023.
Energy Bills Discount Scheme
All eligible UK businesses and other non-domestic energy users will receive a discount on high energy bills until 31 March 2024.
Energy Price Guarantee for households
The Energy Price Guarantee applies to all domestic households until July 2023.
Guidance from UKHospitality
Free guidance on energy support from UKHospitality, including a Q&A and an energy bill calculator
Smart meter and energy tips for small businesses
Find money and energy saving tips from Smart Energy GB and how to request a smart meter.
Safety training
ACT Awareness e-learning
Learn how to spot the signs of suspicious behaviour and understand what to do in the event of a major incident with this free online training course.
Managing risks from terrorism
Information on Martyn’s Law and how businesses can evaluate and manage the risks posed by terrorism.
Practical guidance on dealing with flooding
If your business has been impacted by floods, find information and advice to help you get back on your feet, including dealing with cancellations, communicating with customers and accessing further support.
Dealing with floods toolkit
Assessing the flood situation
An overview of factors to assess when determining the impact of flooding on your business.
Working with others during a flood event
Who you should contact locally and what you need to find out.
Communicating with customers during a flood
A six-step guide to keeping in touch with your customers and being pro-active in your communications.
Cancellations and refunds due to flooding
Your legal rights if you have to cancel bookings due to flooding.
Addressing the future impact of flooding
Guidance on mitigating the future impact of flooding on your business.
Returning to normal after flooding
It is important to keep your website and customers up to date.
Actions to take when dealing with flooding
A summary of what you should do during and after a flood event.
Further support for dealing with flooding
Where to go for further help, including any funding schemes available.
VisitBritain/Adam Burton
Download the full Dealing with floods toolkit DOCX, 63.1KB
Download the complete Dealing with floods toolkit.
