Find training
If you want to improve your customer service or develop your digital skills, consider a training course for you and/or your team.
Getty Images
Attending a customer service training course can give a boost to your employees, help you to exceed customer expectations and give you a fresh perspective on your welcome. There are also free online courses to help you get to grips with social media, online advertising and more.
Please note: these training programmes are included as they are available nationwide. There may be other suppliers that offer a comparable service and other programmes available at a local level.
Customer service training
COVID-19 customer service training
This 60 minute e-learning course from WorldHost helps customer-facing staff adapt their service to increase customer confidence and support hygiene measures, at a cost of £5 + VAT per person.
Alex Hare
Exceed your visitor expectations
Find more information on this customer service course for visitor attractions, designed by VisitEngland and Welcome to Excellence.
WorldHost training
A modern, interactive and energetic training programme provided by People1st, teaching the basic principles of great customer service.
Welcome to Excellence training
A suite of high impact nationally available training courses covering a range of customer service topics.
Digital skills training
Pexels
Make the most of digital technology
Attend a free workshop and learn how to increase the performance of your business through technology as part of the Leading to Grow programme.
Free digital support
Digital Boost is an online platform providing SMEs with one-to-one digital support, including online marketing. Speak on-on-one with a digital expert, join a webinar or learn at your own pace through e-learning content.
Training in digital skills from Google
Upgrade your digital skills with courses from Google Digital Garage, including social media.
Training in digital skills from Barclays
Find out about courses that could help upgrade your digital skills and build your confidence online.
Training in digital skills from Lloyds
Get information on courses that could help upgrade your digital skills, including building your brand online.
Find Local Support
Your local Destination Organisation or LEP Growth Hub may be able to help connect you with training providers.
