Reopening case studies

Learn how other tourism businesses have reopened during the COVID-19 pandemic, including how they are ensuring their business is COVID-Secure for both customers and staff.

You can find guidance on how to reopen safely on our Operating during COVID-19 page.

  • North Hayne Farm Cottages

    Business recovery stories

    Our case studies showcase the resilience, innovation and adaptation of tourism businesses in response to the COVID-19 pandemic.

  • How Hoe Grange self catering is adapting

    Learn how Hoe Grange Holidays in the Peak District has adapted, in this case study from Tourism for All.

  • VisitBritain

    Baa Bars: a journey through COVID-19

    A series of monthly interviews from November 2020 with the CEO of Baa Bars on the ongoing impact of COVID-19 their business.
    • play button

    Center Parcs

    Raj, Chief Corporate Officer, explains how the government's detailed guidance gave confidence to implement safety measures and therefore reopen.

    play button

    Feversham Hotel

    Martin Vaughan, Operations Manager at the Feversham Arms Hotel in Helmsley in North Yorkshire, talks about the measures they've undertaken to ensure customer safety.

    play button

    Honey & Fig

    Kyle Hankinson, Owner of Honey & Fig, explains how they have followed government guidance to keep customers safe.

    play button

    Breckland Lodge

    Colin, from the Breckland Lodge Hotel at Attleborough in Norfolk, details the adaptations they have made to keep customers and staff safe.

    play button

    Savvy Hotels Group

    Steven Hesketh, CEO of the Savvy Hotels Group, speaks about the measures his business has undergone to ensure the highest standards of customer and staff safety.

    Other topics you may be interested in...

    See all topics

    Operating during COVID-19

    Manage a crisis

    Market your business

    Sign up to our newsletter