Reopening case studies

Learn how other tourism businesses have reopened during the COVID-19 pandemic, including how they are ensuring their business is COVID-Secure for both customers and staff.

You can find guidance on how to reopen safely on our Operating during COVID-19 page.

  • North Hayne Farm Cottages

    Business recovery stories

    Our case studies showcase the resilience, innovation and adaptation of tourism businesses in response to the COVID-19 pandemic.

  • How Hoe Grange self catering is adapting

    Learn how Hoe Grange Holidays in the Peak District has adapted, in this case study from Tourism for All.

  • VisitBritain

    Baa Bars: a journey through COVID-19

    A series of monthly interviews from November 2020 with the CEO of Baa Bars on the ongoing impact of COVID-19 their business.
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    Center Parcs

    Raj, Chief Corporate Officer, explains how the government's detailed guidance gave confidence to implement safety measures and therefore reopen.

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    Feversham Hotel

    Martin Vaughan, Operations Manager at the Feversham Arms Hotel in Helmsley in North Yorkshire, talks about the measures they've undertaken to ensure customer safety.

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    Honey & Fig

    Kyle Hankinson, Owner of Honey & Fig, explains how they have followed government guidance to keep customers safe.

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    Breckland Lodge

    Colin, from the Breckland Lodge Hotel at Attleborough in Norfolk, details the adaptations they have made to keep customers and staff safe.

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    Savvy Hotels Group

    Steven Hesketh, CEO of the Savvy Hotels Group, speaks about the measures his business has undergone to ensure the highest standards of customer and staff safety.

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