Reopening case studies

Learn how other tourism businesses have reopened during the COVID-19 pandemic, including how they are ensuring their business is COVID-Secure for both customers and staff.

You can find guidance on how to reopen safely on our Operating during COVID-19 page.

North Hayne Farm Cottages

Business recovery stories

Our case studies showcase the resilience, innovation and adaptation of tourism businesses in response to the COVID-19 pandemic.

How Hoe Grange self catering is adapting

Learn how Hoe Grange Holidays in the Peak District has adapted, in this case study from Tourism for All.

VisitBritain

Baa Bars: a journey through COVID-19

A series of monthly interviews from November 2020 with the CEO of Baa Bars on the ongoing impact of COVID-19 their business.

Center Parcs

Raj, Chief Corporate Officer, explains how the government's detailed guidance gave confidence to implement safety measures and therefore reopen.

Feversham Hotel

Martin Vaughan, Operations Manager at the Feversham Arms Hotel in Helmsley in North Yorkshire, talks about the measures they've undertaken to ensure customer safety.

Honey & Fig

Kyle Hankinson, Owner of Honey & Fig, explains how they have followed government guidance to keep customers safe.

Breckland Lodge

Colin, from the Breckland Lodge Hotel at Attleborough in Norfolk, details the adaptations they have made to keep customers and staff safe.

Savvy Hotels Group

Steven Hesketh, CEO of the Savvy Hotels Group, speaks about the measures his business has undergone to ensure the highest standards of customer and staff safety.

Markets

Markets