VisitBritain launches partnership to attract more Chinese visitors to Britain

VisitBritain has today (5 December) celebrated its milestone partnerships with Hainan Airlines (HNA Group) and Alitrip, Alibaba Group’s tourism arm, in China.

Both partnerships have been established to attract more Chinese visitors to Britain.

UK Government Secretary of State for Culture, Media and Sport Karen Bradley and VisitBritain Director Patricia Yates, who is leading a tourism delegation of companies from across Britain, today met with senior executives from Hainan Airlines and Alitrip at an event at Madame Tussauds in Shanghai, as part of the fourth UK-China People to People Dialogue.

HNA Group announced its latest application to the Civil Aviation Administration of China for five new airline routes into Britain following the new air service agreement between China and the UK. The Chinese cities to be connected directly with Britain are Changsha, Chengdu, Qingdao, Shenzhen and Xi’an, all to be serviced by HNA Group’s three subsidiary airlines including Hainan Airlines, Tianjin Airlines and Capital Airlines.

Hainan Airlines is the only Chinese airline with which VisitBritain has a long-term strategic partnership in China.

VisitBritain’s partnership with Alitrip, following a Memorandum of Understanding for Strategic Partnership signed in October, will create a virtual British marketplace on Alitrip’s digital platform, showcasing the diversity of UK tourism products directly to millions of Chinese consumers and also promoting great experiences and destinations across Britain to Chinese visitors, converting the inspiration to visit into bookings.

The event also shone the spotlight on football, with VisitBritain partnering with SuperSports, China’s official Premier League broadcaster, to launch a competition to find China’s biggest Premier League fan with the prize being a VIP football-themed trip to Britain. 

UK Secretary of State for Culture, Media and Sport Karen Bradley said: 

"The UK is home to world-class museums, fantastic heritage sites and stunning countryside. This partnership between VisitBritain, HNA Group and Alibaba will make it even easier for Chinese tourists to enjoy the wonderful attractions the UK has to offer, and is another example of how we are doing business right across the globe."

VisitBritain Director Patricia Yates said that China, the world’s most valuable outbound market, was a huge tourism opportunity for Britain.

“Britain is packed full of amazing moments and experiences and offering great value for Chinese visitors right now.

“We want to deliver a world-class visitor experience for Chinese customers. Working with commercial partners Hainan Airlines we’re making it easier to travel to Britain through increasing route connectivity and seat-capacity, a crucial part of our competitive tourism offer. And by amplifying our marketing reach in China with Alitrip, showcasing the diversity of experiences and destinations across Britain, we’re converting the inspiration to visit into bookings, driving our ambitious plans for growth.”

President of Hainan Airlines, Jianfeng Sun, said:

“Hainan Airlines will make full use of the opportunities created by the Air Service Agreement to further explore and develop the British market together with VisitBritain. Currently, we have applied for direct routes to London from Chengdu, Changsha and Shenzhen. The three routes planned by Hainan Airlines, combined with Tianjin Airlines’ planned Tianjin-Xi’an-London route and Capital Airlines’ planned Qingdao-London route, means HNA Group aims to open a total of five routes to Britain within the next year. This is undoubtedly an important milestone in strategic cooperation for both sides and is the beginning of a brand new phase in the Sino-British tourism industry and airway development.”

Alitrip Senior Vice President, Jerry Hu, said:

“Chinese tourists are showing more interest than ever before in visiting the UK and are looking for new ways to experience popular and undiscovered British destinations. This trend also means that as more Chinese tourists visit the UK, they will interact with British brands and discover new shopping experiences in the region. The UK National Tourism Pavilion on the Alitrip platform will reach more than 200 million Alitrip users through a variety of cultural and tourism resources, combined with innovative e-travel products and packages – introducing potential Chinese tourists to all the UK has to offer as a top international tourism destination. Through the pavilion, they will learn about the UK, fall in love with the UK and ultimately make the UK part of their future or current travel plans.”

Chinese visitors stay longer and travel more widely across Britain than other international visitors, averaging 15 nights compared to eight for other visitors, with more than half of this time spent outside London. They are some of the highest spending visitors to the UK, spending on average £2174 during each visit, more than three times the average visitor. Every 22 additional Chinese visitors that Britain attract supports an additional job in tourism in the UK.

Latest flight booking data from ForwardKeys shows that flight bookings from China to the UK for November this year to January 2017 are up 17% on the same period last year. Looking at the Christmas period 18 December to 31 December 2016 – flight bookings from China to the UK are up 37% compared to the same period last year.

Last year was a record-breaking year for visits from China to the UK with 270,000 visits, 46% up on the year before, with spend up 18% to £586 million – moving China into Britain’s top 10 most valuable inbound markets for the first time.

VisitBritain has ambitions to double spend from Chinese visitors to £1 billion by 2020. It is positioning Britain as the destination of choice for Chinese visitors through its GREAT China Welcome Programme, international GREAT marketing campaigns and annual trade events to China, the most recent and largest held just last month in Shanghai.

In August UK Prime Minister Theresa May launched a Tourism Action Plan to ensure that Britain remains a top destination for visitors from across the globe. 

Last year set a record for inbound tourism to Britain for visits and spend with 36.1 million visits, 5% up on 2014, and spending up 1% to £22.1 billion.


About Hainan Airlines:
Hainan Airlines Co.Ltd. (hereafter referred to as "Hainan Airlines") was founded in January 1993 in Hainan Province. Hainan Airlines is committed to providing passengers with holistic, seamless and high-quality service, with more than 700 domestic and international routes flying to almost 100 cities worldwide. Since its beginning, Hainan Airlines has accumulated over 5 million hours of safe flights and been listed as one of JACDEC the World’s top 10 safest airlines. Hainan Airlines’ fleet is mainly comprised of Boeing 737s and 787s, and Airbus 330s. Since 2011, Hainan Airlines, with its high quality service standards and continuous years of service innovation, has won six consecutive global SKYTRAX five-star airline ratings.

About Alitrip:
Previously known as “Taobao Travel,” Alitrip ( was established as an independent online travel service platform in October 2014. Alitrip has a large number of high quality merchants on its platform providing Chinese consumers with a range of products and services including domestic and international air tickets, hotel bookings, vacation packages and visa applications. Alitrip is dedicated to creating value for consumers by offering wide product selections, customized products, comprehensive after-sales protection and an innovative user experience. Alitrip is the tourism arm of Alibaba Group.

About the UK-China High Level People to People Dialogue (P2P):
The P2P is one of the UK’s three major Ministerial dialogues with China, along with the Economic and Financial Dialogue and Strategic Dialogue. It covers eight policy strands: education, science, health, tourism, sport, culture and creative industries, youth, regional cooperation, bringing together key themes of creativity, social equity and women’s equality.

The P2P is chaired by Secretary of State for Health, Jeremy Hunt on the UK side and Vice Premier Madame Liu Yandong on the Chinese side. The UK official delegation in 2016 includes Secretary of State for Education and Minister for Women and Equalities, Justine Greening; Secretary of State for Culture, Media and Sport, Karen Bradley; Northern Ireland First Minister, Arlene Foster; and the Department for Business, Energy & Industrial Strategy’s Chief Scientific Advisor, Professor John Loughhead.

For more information please contact Tracey Edginton at VisitBritain:
/ 020 7578 1098 or 07974 111 076