Research on inbound visitors with a health condition or impairment

Key findings

• Since 2010, inbound visits from those with a health condition or impairment have grown significantly: up 7% in volume and up 25% in value.
• Growth in visitors requiring a wheelchair saw the biggest rise - up 123% since 2010.

Summary

• Visits: 711,000 trips or 1.9% of the total inbound overnight visits to the UK in 2018 were taken by those with an impairment or travelling within a group where a member had an impairment.
• Spend: The total expenditure generated by those visits is estimated to be £483 million, or 2.1% of all inbound visitor spending in 2018.
• Individual impairments: health conditions or impairments most likely to be mentioned were those relating to mobility (but not requiring wheelchair use) representing 29% of all impairments mentioned. Deafness/partial hearing loss and having a long term illness was were also prevalent impairments.
• Age: There is a clear correlation between the age of a visitor to the UK and the likelihood of them reporting a health condition or impairment. 65% of those visiting with an impairment were over 55 in age compared to 21% across UK average.
• Average spend and trip length: Those with a health condition and their travelling group are more likely to stay for longer and spend more than the UK inbound average.
• Top source markets: USA is the biggest source market for this group of travellers, long haul markets Australia and Canada also feature highly. Spain is the top market for Europe.
• Eight-year trend: Inbound visits from those with a health condition or impairment have grown by +7% in volume and +25% in value over the last eight years. Visitors with mobility impairments that require a wheelchair have seen the most significant growth across this time, up 123% since 2010.

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