England’s Inclusive Tourism Action Group (EITAG)

This group was set up following VisitEngland’s Unlocking the Purple Pound conference and Think Tank event in 2015. It comprises a range of leading accessible tourism stakeholders who share the vision for England to provide world-class accessible tourism experiences that every person with accessibility requirements can enjoy.

The group undertakes a range of activities to: increase engagement of tourism destinations and businesses in the provision of access for all; raise awareness of accessible tourism experiences amongst disabled people. The group's work has included the production of the following guidance:


Current member organisations

  • Accessible UK

    Accessible UK provide access consultancy, auditing, training and business support services to help businesses become accessible for all.

  • Access and Inclusion UK

    Access and Inclusion UK provides professional access consultancy, training, auditing and design appraisal services to clients large and small across all sectors. Working in partnership, they enable people to create places, services and experiences which are accessible and inclusive for all.

  • AccessAble

    AccessAble (formerly DisabledGo) provides detailed information about the accessibility of places across the UK including parks, leisure centres, restaurants, tourist attractions, shops and more. Each business has been assessed by a trained surveyor and has its own Access Guide, which includes details of parking, entrances, toilets, measurements and photographs.

  • Barclays

    Barclays are a leading UK Retail & Business bank, and international Corporate Bank. Creating environments which are not only free of physical barriers, but actively seeks to welcome people with additional needs, is something Barclays firmly believe is not only the right thing to do, but also makes good business sense.

  • Business Disability Forum

    Business Disability Forum is a not-for-profit membership organisation that makes it easier and more rewarding to do business with and employ disabled people. It helps organisations become fully accessible to disabled customers and employees.

  • Centre for Accessible Environments (CAE)

    The CAE provides access consultancy, training and collaborative research. It also advises on and publishes guidance on inclusive building design and management.

  • Changing Places Consortium

    The Changing Places Consortium launched its campaign in 2006 on behalf of the over 1/4 of a million people who cannot use standard accessible toilets. There are currently just over 1,300 Changing Places registered.

  • Chris Veitch

    A specialist in customer service, accessible tourism and social inclusion, and a former government appointed Access Champion for the UK Tourism Sector.

  • DCMS

    The Department for Digital, Culture, Media & Sport (DCMS) helps to drive growth, enrich lives and promote Britain abroad. It is a ministerial department, supported by 45 agencies and public bodies.

  • English Heritage

    English Heritage cares for over 400 historic buildings, monuments and sites - from world-famous prehistoric sites to grand medieval castles, from Roman forts on the edges of the empire to a Cold War bunker.

  • Euan's Guide

    Euan’s Guide is the disabled access review website used by disabled people to review, share and discover accessible places to visit. It now has thousands of disabled access reviews and listings for places all over the UK and beyond.

  • Merlin Entertainments

    Merlin Entertainments is a global leader in location-based, family entertainment and is one of the world’s largest attraction operators. They aim to be the attraction operator of choice for disabled visitors.

  • Motionspot

    Motionspot is an award winning accessible design specialist aiming to transform spaces and lives through beautifully designed, accessible environments that deliver independence for anyone with a disability or in need of extra support.

  • National Trust

    The National Trust is a conservation charity looking after special places across England, Wales, and Northern Ireland. They work with organisations led by disabled people and disabled visitors to improve their experience.

  • Tourism for All

    Tourism for All UK is an independent charity supporting leisure and tourism opportunities for all, operating an information service to disabled and older people, and working with the industry and government to raise the standards of welcome to all guests.

  • VisitEngland (secretariat)

    As the national tourism agency VisitBritain/VisitEngland plays a unique role in building England’s tourism product, raising Britain’s profile worldwide, increasing the volume and value of tourism exports and developing England and Britain’s visitor economy.

  • Visits Unlimited

    Visits Unlimited offers a bespoke range of disability training courses, access audits, workshops and a train the trainer programme.