England’s Inclusive Tourism Action Group (EITAG)
VisitBritain/Brynn Hauxwell
What is EITAG?
This Inclusive Tourism Action Group has been running since 2015, following our Unlocking the Purple Pound conference and Think Tank event. It includes a range of leading accessible tourism stakeholders who share the same vision: for England to provide world-class accessible tourism experiences for every person with accessibility requirements can enjoy.
What does it do?
The EITAG group promotes engagement and awareness of tourism destinations, experiences and businesses in the provision of access for all. The group’s work has included the production of the following guidance:
Top 10 tips on inclusive tourism
Inclusive tourism tips
Top 10 tips on inclusive hotels
Tips on inclusive hotels
Top 10 tips on inclusive visitor attractions
Tips on inclusive visitor attractions
Accessibility champion brief
Accessibility champion brief
Welcoming autistic people guide
Autistic people and their families can face barriers that others don’t when
visiting tourism venues. That’s why we (The National Autistic Society and
VisitEngland, along with England’s Inclusive Tourism Action Group) have
created this guide, to help tourism businesses overcome common barriers
and welcome autistic people.
Dementia-friendly tourism guide
There is a powerful business case for tourism businesses to become dementia-friendly. Having an understanding of dementia and how to support those affected will help to future-proof your business, increase customer satisfaction and generate revenue. Adopting more dementia-friendly practices will not only improve
accessibility for customers with dementia and their carers, but staff and the wider public as well.
Current member organisations
Learn about the England’s Inclusive Tourism Action Group.
AccessibleUK
AccessibleUK provides access consultancy, auditing, training and business support services to help businesses become accessible for all.
AccessAble
AccessAble (formerly DisabledGo) provides detailed information about the accessibility of places across the UK for visitors. Each business has been assessed by a trained surveyor and has its own Access Guide, which includes details of parking, entrances, toilets, measurements and photographs.
Access and Inclusion UK
Access and Inclusion UK provides professional access consultancy, training, auditing and design appraisal services to clients across all sectors, enabling people to create places, services and experiences which are accessible and inclusive for all.
Barclays
Leading bank believes in creating environments which are not only free of physical barriers, but actively seek to welcome people with additional needs. Not only the right thing to do, it also makes good business sense.
Business Disability Forum
Business Disability Forum is a not-for-profit membership organisation that makes it easier to do business with and employ disabled people. It helps organisations become fully-accessible to disabled customers and employees.
Centre for Accessible Environments (CAE)
The CAE provides access consultancy, training and collaborative research. It also advises on and publishes guidance on inclusive building design and management.
Changing Places Consortium
The Changing Places Consortium campaigns on behalf of disabled who cannot use standard accessible public toilets. There are currently around 1,830 Changing Places registered.
The Department for Culture, Media & Sport (DCMS)
The DCMS helps to drive growth, enrich lives and promote Britain abroad. It is a ministerial department, supported by agencies and public bodies including VisitEngland and VisitBritain.
English Heritage
English Heritage cares for more than 400 historic buildings, monuments and sites – encompassing everything from world-famous prehistoric sites to grand medieval castles, Roman forts to a Cold War bunker.
Euan’s Guide
Euan’s Guide is the disabled access review website used by disabled people to review, share and discover accessible places to visit. It has thousands of disabled access reviews and listings for places all over the UK and beyond.
Merlin Entertainments
Merlin Entertainments is a global leader in location-based, family entertainment and is one of the world’s largest attraction operators. It aims to be the attraction operator of choice for disabled visitors.
Motionspot
Motionspot is an award-winning accessible design specialist aiming to transform spaces and lives through beautifully-designed, accessible environments that deliver independence for anyone with a disability or in need of extra support.
National Trust
The National Trust is a conservation charity looking after special places across England, Wales and Northern Ireland. It works with organisations led by disabled people and disabled visitors to improve their experience.
Tourism for All
Tourism for All UK is an independent charity supporting individuals to travel, as well as businesses wanting to improve accessibility. It also works with the industry and government to raise the standards of welcome to all guests.
VisitEngland (secretariat)
As the national tourism agency, VisitBritain/VisitEngland plays a unique role in building England’s tourism product, raising Britain’s profile worldwide, increasing the volume and value of tourism exports and developing England and Britain’s visitor economy.
Visits Unlimited
Visits Unlimited offers a bespoke range of disability training courses, access audits, workshops and a train-the-trainer programme.
