Vacancies

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We are an equal opportunity employer and we do not discriminate on any grounds including age, gender, race, ethnic or national origin, religion or religious belief, marital status, sex or sexual orientation or disability.

Second Line Support Analyst / BTA/1235

Context

The British Tourism Authority (BTA) is the national tourism agency and an accredited non-departmental public body funded by the Department for Digital, Culture, Media & Sport (DCMS), and trades under the name of VisitBritain/VisitEngland (VB/VE). The British Tourism Authority (BTA) is a global organisation with 300+ people based in 18 different countries.

As the national tourism board, VisitBritain is responsible for targeting international visitors to boost overseas visits and spend in the UK, working within 22 international markets. Tourism is worth £127 billion in the UK economy, creating jobs and bosting economic growth across its nations and regions.

The 2nd line support analysts are part of an ecosystem which supports applications within VB and as such they line report into the Applications Delivery Manager and need to work closely with the following roles:

Service desk: the service desk remains the point of entry for calls to the IT team.  Where a call cannot be resolved by the service desk it will be passed to the 2nd line support analysts if it relates to one of their supported applications.

DBA’s and Infrastructure team: Where a call cannot be resolved by the 2nd line support analyst it will be passed to the appropriate DBA’s or infrastructure team if they provide 3rd line support for the application (else it will be referred to the supplier – through the product manager if appropriate).  The 2nd line support analysts and DBA’s and Infrastructure team should always be looking for opportunities to use call resolutions to train up 2nd line support analysts to take on the support task.

Project Managers: the 2nd line support analysts will be involved in application projects, both enhancements to existing applications and implementation of new applications.  Specifically, they will be expected to take on a system testing role in these projects.

End Users: The purpose of the function is to support end users in their use of VB applications, so even though the entry point into IT remains the service desk, it is assumed that the 2nd line support analysts will be responsive and approachable by end users on short notice, to ensure the smoothest possible utilisation of the key corporate applications.

Main purpose of the role

To provide 2nd Line support to staff on key systems in use throughout the organisation to help ensure full use and engagement with them. To create and assist with the creation of online training guidance and Knowledge Bank articles for the key systems and user/system testing on them where required. To provide unparallel Customer Centricity to all VisitBritain and VisitEngland staff.

For more information, please refer to the job description.

Important Information

In order to apply for this vacancy, you must attach a copy of CV, complete personal statement section of the application form highlighting how you meet the criteria stipulated in the job description and person specification and submit it. If you have any questions, please email recruitment@visitbritain.org

The application window will close at 23:55 (UK Time) 22 August 2022.

Please note, we reserve the right to close the application window and/or withdraw this vacancy prior to the closing date mentioned above without further notification.

Employment type

Permanent/Full Time
Location:
London, Great Britain
Salary:
£32,000 – £40,000 per annum, depending on experience.
Deadline:
22 Aug 2022, 23:55

DBA and Application Support / BTA/1234

Context

The British Tourism Authority (BTA) is the national tourism agency and an accredited nondepartmental public body funded by the Department for Digital, Culture, Media & Sport (DCMS), and trades under the name of VisitBritain/VisitEngland (VB/VE). The British Tourism Authority (BTA) is a global organisation with 300+ people based in 18 different countries.

As the national tourism board, VisitBritain is responsible for targeting international visitors to boost overseas visits and spend in the UK, working within 22 international markets. Tourism is worth £127 billion in the UK economy, creating jobs and bosting economic growth across its nations and regions.

The DBAs are part of an ecosystem which supports systems and applications within VB and as such they line report into the Applications and Service Operations Manager and need to work closely with the Service Desk, Second Line Support and Infrastructure teams. VisitBritain is an international organisation with staff in over 20 countries and its’ headquarters is based in London. The IT team supports all VB and VE staff worldwide.

Main purpose of the role

To undertake the design, construction, optimization, maintenance and support of all application databases (located on Microsoft and Linux servers) and reporting software that supports VisitBritain’s and VisitEngland’s ongoing IT and data requirements in respect of its business and corporate objectives. Additionally, act as gatekeepers toward information and data compliance and best practices, ITIL process management and 2nd / 3rd line support responsibilities which includes other duties such as printing services etc.

For more information, please refer to the job description.

Important Information

In order to apply for this vacancy, you must attach a copy of CV, complete personal statement section of the application form highlighting how you meet the criteria stipulated in the job description and person specification and submit it. If you have any questions, please email recruitment@visitbritain.org

The application window will close at 23:55 (UK Time) 22 August 2022.

Please note, we reserve the right to close the application window and/or withdraw this vacancy prior to the closing date mentioned above without further notification.

Employment type

Fixed Term/Full Time
Location:
London, Great Britain
Salary:
£40,000 - £45,000 per annum, depending on experience
Deadline:
22 Aug 2022, 23:55

Sales Development Representative / BTA/1230

Context

The British Tourist Authority (BTA) is the national tourism agency and an accredited non-departmental public body funded by the Department for Digital, Culture, Media & Sport (DCMS), and trades under the name of VisitBritain/VisitEngland (VB/VE). The British Tourist Authority is a global organisation with 300+ people based in 19 different countries and has a diverse culture.

Tourism Exchange Great Britain (TXGB) is a digital business to business booking platform that creates an ecosystem between different types of tourism attractions, accommodation, booking systems and distributors enabling a growing and sustainable tourism economy in the UK.

This role will involve working within the TXGB team who work closely day-to-day with VisitEngland and various other key stakeholders within the tourism authority landscape.

TXGB is a key component of the UK Sector Deal for Tourism, the Tourism Recovery Plan and the Independent Review of DMOs in England. Effective adoption of the platform will create a more digitally connected marketplace, that will in turn increase the value, volume and dispersal of tourism.

This is a remote working role for someone UK based and is a salaried role (as advertised) with no commission.

* Please note you must be available to work for 4 months, full time from August 2022 – December 2022*

Main purpose of the role

The purpose of the role is to increase the number of smaller accommodation suppliers in England signed up to the TXGB online platform.

The role will involve cold calling and lead generation, including a list of pre-prepared accommodation suppliers that have no online bookability and limited knowledge of online bookings.

For more information, please refer to the job description.

Important Information

In order to apply for this vacancy, you must complete personal statement section of the application form highlighting how you meet the criteria stipulated in the job description and person specification and submit it. If you have any questions, please email recruitment@visitbritain.org

The application window will close at 23:55 (UK Time) 17 August 2022.

Employment type

Fixed Term/Full Time
Location:
London, Great Britain
Salary:
Up to £30,000 per annum pro-rata, depending on experience.
Deadline:
17 Aug 2022, 23:55

Technical Project Manager / BTA/1224

Context

The British Tourism Authority (BTA) is the national tourism agency and an accredited non-departmental public body funded by the Department for Digital, Culture, Media & Sport (DCMS), and trades under the name of VisitBritain/VisitEngland (VB/VE). The British Tourism Authority (BTA) is a global organisation with 300+ people based in 18 different countries.

As the national tourism board, VisitBritain is responsible for targeting international visitors to boost overseas visits and spend in the UK, working within 22 international markets. Tourism is worth £127 billion in the UK economy, creating jobs and boosting economic growth across its nations and regions.

We are currently seeking a Technical Project manager who will work in the Project Management Office and will be responsible for delivering projects that have a technical or systems focus.

Main purpose of the role

Responsible for the successful delivery of technical projects, driven by the organisations strategy and managed through the Project Management Office. The Project Manager must ensure appropriate planning, control and monitoring are in place to enable timely delivery of a quality outcome. This will be achieved through the use of the organisation's Project Delivery Approach and coordination and collaboration with the relevant internal teams and external suppliers and stakeholders.

The role also has additional duties around supporting the core PMO function ensuring the maintenance of project process and templates, and coaching Business Analysis resource as they come into the organisation.

For more information, please refer to the job description.

Important Information

In order to apply for this vacancy, you must complete personal statement section of the application form highlighting how you meet the criteria stipulated in the job description and person specification and submit it. If you have any questions, please email recruitment@visitbritain.org

The application window will close at 23:55 (UK Time) 10 August 2022.

Employment type

Permanent/Full Time
Location:
London, Great Britain
Salary:
£45,659 - £50,000 per annum, depending on experience
Deadline:
10 Aug 2022, 23:55

Events Executive / BTA/1228

Context

The British Tourist Authority (BTA) is the national tourism agency and a non-departmental public body funded by the Department for Digital, Culture, Media & Sport (DCMS), and trades under the name of VisitBritain/VisitEngland (VB/VE).

VB/VE is a global organisation with 300+ people based in 18 different countries and has a diverse culture; therefore, the role of the People and Talent team is to enable the teams to work efficiently and productively through engagement and development.

VisitBritain has been delivering events for many years, and there is now a new structure in place which has combined the delivery of B2B and Business events into one team, and thus an event delivery centre of excellence.

The team will deliver the Britain and England strategy through VisitBritain/VisitEngland (‘VB/VE’) owned events, key global trade exhibitions and international activations to ensure that the VB/VE brand has significant presence at these key activities. In turn, this will enable lead acquisition and increased business opportunities for destination and supplier partners, and add value to the work carried out by the destinations in the international markets to deliver economic benefit for the UK tourism industry.

Main purpose of the role

To support the Event Manager and the team in delivery of the event portfolio - ensuring that all events are delivered to a high standard, within budget and that delegate and partner expectations are met, if not exceeded.

Important Information

In order to apply for this vacancy, you must complete an application form highlighting how you meet the criteria stipulated in the job description and person specification. If you have any questions, please email recruitment@visitbritain.org

The application window will closes at 23:55 (UK Time) on 10 August 2022.

Employment type

Permanent/Full Time
Location:
London, Great Britain
Salary:
Up to £28,0000 per annum, depending on experience.
Deadline:
10 Aug 2022, 23:55

Transformation Business Partner / BTA/1225

Context

The British Tourist Authority (BTA) is the national tourism agency and a non-departmental public body funded by the Department for Digital, Culture, Media & Sport (DCMS), and trades under the name of VisitBritain/VisitEngland (VB/VE).

The British Tourist Authority (BTA) is a global organisation with 300+ people based in 18 different countries.  VistEngland plays a unique role in building England’s tourism product, drive inbound visits and spend and support the domestic market through delivering world class, bookable tourism products – in response to market opportunities and consumer needs.

The organisation is going through a large-scale transformation, focusing on its structure, processes, roles and culture. A role has arisen to work with members of the HR and Transformation teams to support the transformation, culture and OD work, ensuring the strategy is implemented into the organisation and benefits are realised.

Key elements of the role will be to map out and deliver an implementation plan for the organisation design work and to support the development of culture.

Based in the HR and Professional Services team, the role will report to the Head of Organisation Design and Transformation.   The team provide specialist HR, IT, infrastructure and legal support services to the organisation, which is globally dispersed.

Main purpose of the role

Please refer to the job description.

Important Information

In order to apply for this vacancy, you must complete an application form highlighting how you meet the criteria stipulated in the job description and person specification. If you have any questions, please email recruitment@visitbritain.org

The application window will close at 23:55 (UK Time) on 10 August 2022.

We reserve the right to close the application window earlier.

Employment type

Fixed Term/Full Time
Location:
London, Great Britain
Salary:
Up to £40,000 per annum, depending on experience.
Deadline:
10 Aug 2022, 23:55

Organisational Development and Design Practitioner / BTA/1223

Context

The British Tourist Authority (BTA) is the national tourism agency and a non-departmental public body funded by the Department for Digital, Culture, Media & Sport (DCMS), and trades under the name of VisitBritain/VisitEngland (VB/VE).

VB/VE is a global organisation with 300+ people based in 18 different countries and has a diverse culture; therefore, the role of the People and Talent team is to enable the teams to work efficiently and productively through engagement and development.

Main purpose of the role

The organisation is going through a large-scale transformation, focusing on its structure, processes, roles and culture. A role has arisen to work with members of the HR and Transformation teams to support the transformation, culture and OD work, ensuring the strategy is implemented into the organisation and benefits are realised.

Key elements of the role will be to map out and deliver an implementation plan for the organisation design work and to support the development of culture.

Based in the HR and Professional Services team, the role will report to the Head of Organisation Design and Transformation.   The team provide specialist HR, IT, infrastructure and legal support services to the organisation, which is globally dispersed. 

Important Information

In order to apply for this vacancy, you must complete an application form highlighting how you meet the criteria stipulated in the job description and person specification. If you have any questions, please email recruitment@visitbritain.org

The application window will closes at 23:55 (UK Time) on 9 August 2022.

Employment type

Fixed Term/Full Time
Location:
London, Great Britain
Salary:
Up to £55,000 per annum, depending on experience
Deadline:
9 Aug 2022, 23:55

Marketing Executive / BTA/1232

Context

The British Tourist Authority (BTA) is the national tourism agency and an accredited non-departmental public body funded by the Department of Digital, Culture, Media & Sport (DCMS). Trading under the name of VisitBritain/VisitEngland (VB/VE), the global organisation employs 300+ people based in 19 different countries.

As the national tourism board, VisitBritain is responsible for targeting international visitors to boost overseas visits and spend in the UK, working in 22 international markets. Tourism is worth £127 billion to the UK economy, creating jobs and boosting economic growth across its nations and regions.

This is an exciting time to join the team as we transform our destination brand and deliver exciting marketing initiatives to tell and sell the best story of GREAT Britain around the world as part of the UK Government’s GREAT campaign.

We are currently seeking a fixed term cover Marketing Executive with experience delivering effective integrated international consumer marketing campaigns. They will demonstrate a knowledge across the media mix, have strong communication, project management, and stakeholder management skills, and understand the importance of measuring, optimising and evaluating activity.

Main purpose of the role

The Marketing Executive will play a key role in the successful delivery of international consumer marketing activity for VisitBritain through the delivery of the GREAT Britain tourism campaign.

Providing support and solutions to Senior Marketing Manager and Marketing Manager, you will be responsible for working with our central and international colleagues to develop and deliver successful end-to-end integrated solus and partnership campaigns. You will ensure activity is suitable for the target audience creatively and appropriate channels are chosen to reach them, and will ensure clear KPIs are set and activity is measured, optimised and evaluated.

You will have excellent communication and stakeholder management skills, and will be responsible for building and maintaining strong working relationships with agencies and partners, ensuring their high-quality delivery to deadline. You will work as part of a global matrix to deliver activity that is integrated across paid, owned and earned channels, working closely with our central marketing (PR, content and social, digital, and partnerships) and in-market teams.

For more information, please refer to the job description.

Important Information

In order to apply for this vacancy, you must complete personal statement section of the application form highlighting how you meet the criteria stipulated in the job description and person specification and submit it. If you have any questions, please email recruitment@visitbritain.org

The application window will close at 23:55 (UK Time) 9 August 2022.

Employment type

Fixed Term/Full Time
Location:
London, Great Britain
Salary:
£25,000 - £28,000per annum, depending on experience
Deadline:
9 Aug 2022, 23:55