1. Who we are & what we do
  2. Transparency

Transparency

As a non-departmental public body funded by the Department for Culture, Media & Sport, we provide transparency data on financial spend and senior staff as well as links to other sources of information.

This is in line with the Government’s vision for democratic accountability - through the publication of data held by central and local government departments, which enables the public to hold politicians and public bodies to account. 

Take a look at our team page for information about our board and the senior management team. Our Annual Report and Annual Review are accessible from our performance and reporting.

Our approach to complaints

We hope that you never have cause to complain about anything that we do. However, if you feel that your experience of dealing with us has fallen below the standard you consider acceptable, this page describes our approach to how you can make a complaint and what you can expect from us.

Freedom of information & terms of use

Man standing at basalt pinnacles called The Old Man Of Storr on the Trotternish Peninsula overlooking the Sound of Raasay, Isle of Skye, Scotland, UK.
Details of our freedom of information and privacy policy.

Board meetings & committees

People sat around a boardroom listening to a talk
Our board meets six times per year, the minutes are available to download. Two committees are also established to deal with audit and remuneration.

Expenditure

People in business suits stood talking
In line with government guidelines BTA trading as VisitBritain/VisitEngland is publishing details of all expenditure over £25,000 for each month from April 2010.

Policies & procedures

Two men in business suits stand and listen to a woman reading out a document
Details of our corporate policies including procurement practices.

Purchase order terms & conditions

A Union Jack briefcase
Purchase order terms and conditions.