Hazards from work activities
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- All employers must consider the risks to staff arising from the hazards associated with work activities. A hazard is something with the potential to cause harm.
- Any work equipment must be suitable for the job and safe, as required by the Provision and Use of Work Equipment Regulations 1998.
- If staff habitually use computers or other kinds of display screen equipment, the Health and Safety (Display Screen Equipment) Regulations 1992 apply.
- If staff lift and carry objects, the Manual Handling Operations Regulations 1992 (as amended) apply.
- Under the Work at Height Regulations 2005 (as amended), employers are required to avoid work at height where possible, or, where it cannot be avoided, to take measures to ensure that the person working at height does not fall.
- If you are an employer you must assess all hazardous substances.
- These are the main regulations to be aware of, but other health and safety legislation may apply, depending on the work activity being done.
The Provision and Use of Work Equipment Regulations 1998 cover the safety of work equipment (including an employee's own equipment and equipment used by a self-employed person, e.g. a cleaner who cleans your self-catering accommodation from time to time).
The general duties that are of particular relevance to an accommodation employer are:
- to make sure that equipment is suitable - select the right equipment for the job
- to make sure equipment is properly installed and safe to operate
- to give proper training and instructions on the use of the equipment and follow manufacturers' or suppliers' instructions
- to make sure equipment is maintained and in good repair through regular maintenance, inspection and, if appropriate, thorough examination
- to provide equipment which conforms to EC product safety directives.
The Health and Safety (Display Screen Equipment) Regulations 1992 apply where staff habitually use computers or other kinds of display screen equipment (also known as visual display units or VDUs) as part of their normal work.
Employers have to:
- analyse workstations, and assess and reduce risks
- ensure workstations meet minimum requirements set out in the regulations
- plan VDU work so that staff have breaks or changes of activity
- provide eye and eyesight tests for VDU users who request them, and provide spectacles if special ones are needed
- provide health and safety training and information for VDU users.
Safe manual handling
More than a third of all 'over three day' injuries reported each year to HSE and local authorities are the result of manual handling. In the catering industry alone it is the second most common cause of injury.
As seen in the 'Safety management' section, the Management of Health and Safety at Work Regulations 1999 require an employer to assess the risks in any work activity and take the appropriate precautions.
In addition, the Manual Handling Operations Regulations 1992 require an employer to:
- ensure, so far as it is reasonably practicable, that employees are not required to undertake any manual handling operations at work if there is a risk of them being injured
- if any hazardous operations cannot be avoided, thoroughly assess the risks, and take steps to minimise the risks of injury as far as reasonably practicable.
Work at height
Falls from a height account for 40 to 60 fatalities and about 4000 injuries every year. One of the main causes is falls from ladders.
The regulations and types of work at height
Work at height means working where a person could fall and be injured. It therefore includes working at ground level next to a well or cellar opening, etc. There is no fixed height that is considered dangerous. This depends partly on where the person might fall (e.g. on grass or concrete).
The Work at Height Regulations 2005 require employers to avoid work at height where possible, or, where it cannot be avoided, to take measures to ensure that the person working at height does not fall. There must be a risk assessment carried out before a person works at a height.
Light work of short duration may be carried out using ladders if conditions are suitable and there are adequate hand-holds and the ladder can be secured.
People involved in working at a height must be competent and adequately trained and supervised.
- avoid work at height if you can
- use equipment or take other measures to prevent a fall if you can't avoid work at height
- as a last resort, if no more can be done to prevent a fall, take measures to minimise the consequences of a fall.
Window cleaning and painting are common reasons for working at height. Although very common, window cleaning using ladders has led to many deaths in the past. A ladder is not usually a safe way to clean first floor windows and above. If you decide to have work done by a person standing on a ladder, you must ensure you have measures in place to prevent him or her from falling off, or the ladder from slipping. There are alternatives, such as:
- water-fed hose cleaning
- the installation of interior eye bolts by a specialist company, that enables windows to be cleaned using a harness.
Things to consider
- To ascertain the risk of falling from height, consider these questions:
- how far would a person fall?
- are there adequate hand-holds?
- are there any fragile surfaces (e.g. roof lights) involved?
- where might the person land? (e.g. on grass, concrete, spiked railings)
- what is the nature of the work to be done? (consider especially any leaning, stretching, or carrying that might increase the risk of falling)
- is the ladder or other equipment secured, top and bottom, to prevent it slipping?
Falling off a ladder carries a significant risk of severe injury or death. Ladders are best regarded as a means of access and not as a place from which to do work.
Reducing risks from working at height
To help prevent falls from a height you should assess and reduce the risks to all your workers and ensure they are:
- trained and have suitable and safe equipment for the task(s)
- properly managed and supervised
- provided with sufficient protection measures (e.g. suitable and sufficient personal protective equipment) while they are working at height.
Hazardous substances can generally be identified from the product label. In most accommodation only domestic cleaning materials will be used, but some products used for drain cleaning, rodent control, gardening, or other purposes may also be hazardous.
If you are an employer you must assess all hazardous substances under the Control of Substances Hazardous to Health Regulations 2002 (COSHH). The employer has a duty to remove employees' exposure to hazardous substances, e.g. powerful commercial cleaning agents or, where this is not possible, to adequately control it.
To help with the assessment, you may need to obtain a safety data sheet (SDS) from the supplier or manufacturer of the hazardous substance. (This will not be necessary for very common products like household bleach, for which plenty of information is readily available.) The SDS describes the substance and the dangers it may pose. You will only then be in a position to plan the measures that you will need to take to control the substance and prevent harm. It will usually be best to keep it in a secure location, especially if there are children on the premises.
By logging on to COSHH Essentials on the Health and Safety Executive website you can carry out a FREE, quick and simple risk assessment (COSHH Essentials is also available in a paper version which you can buy from HSE Books). You will need to enter some very basic information about the chemicals or products that you use and the system will automatically work out the correct control procedures for you. Alternatively, for some tasks such as cleaning, you can simply go directly to the control advice.
Legionnaires' disease is a potentially fatal form of pneumonia caused by Legionella bacteria. While these bacteria are common in natural water systems, they usually occur in numbers too small to cause health problems. However, in the right conditions these bacteria can multiply quickly and cause a significant health risk.
These conditions are where water is maintained between 20–45C, is stored or recirculated, where there is source of nutrients in the water (including rust or scale) and where there are aerial water droplets. This means that water tanks, spas or hot tubs, air conditioning units and showers are the most common places of the bacteria to breed.
Legionella is classified as a “hazardous substance” and, therefore, you are required to undertake a risk assessment, and any subsequent remedial actions, in order to protect both your staff and customers.
If you have 5 or more employees, you need to record both what assessment and actions you undertook. While it is not a legal requirement to record the assessment and actions if you have fewer than five employees, it is always recommended that you do so in case you are challenged at a later date.
If you have self-catering property or a B&B with a normal residential water system, this risk assessment will be straight forward as the risk of Legionnaires Disease should not be high. A full specialist assessment is generally only needed if you have a large commercial property or you are uncertain of the property’s water system.
The main things to check for are:
- Make sure that any debris is not getting into the system (e.g., ensure any water tanks have a tight-fitting lid).
- Make sure that the Hot Water Cylinder is set on at least 60C.
- Make sure there is no redundant pipework in which water could become stagnant.
- Make sure showerheads are regularly cleaned and disinfected.
If you have machinery that contains water such as air conditioning units or a spa/hot tub, then special attention needs to be made to ensure that this is regularly serviced and cleaned.
If you operate a property where the water system is not in regular use (e.g., a self-catering property that has long void periods or closes over winter) then additional precautions need to be undertaken to make sure that the water in the system does not stagnate. If your property is going to be vacant for a significant period, you should either drain or flush the system before the guests arrive.
Further information on Legionella and how to control it in water systems is available on the Health and Safety Executive website.
The regulations already mentioned are the main ones to be aware of, but other health and safety legislation may apply, depending on the work activity.
Providing and using work equipment safely
Download 'Providing and using work equipment safely: A brief guide' from the HSE website.
Working with display screen equipment
Download 'Working with display screen equipment (DSE): A brief guide' from the HSE website.
Preventing injury to catering staff
Download this information sheet on preventing manual handling injuries to catering staff from the HSE website.
Safety relating to musculoskeletal disorders
Find up-to-date information on health and safety relating to musculoskeletal disorders e.g. back pain and repetitive strain injury.
Working from height
Download 'Working at height: A brief guide' from the HSE website.
Download 'Safe use of ladders and stepladders: A brief guide' from the HSE website.
Lifting equipment at work
Downlaod 'Lifting equipment at work: A brief guide' from the HSE website.
Working with hazardous substances
Download 'Working with substances hazardous to health: A brief guide to COSHH' from the HSE website.
How to control Legionella
Download the approved code of practice and guidance 'Legionnaires' disease. The control of legionella bacteria in water systems'.
Guide to Legionnaires' disease
Download 'Legionnaires' disease: A brief guide for dutyholders'.
Controlling Legionella in spa pools
Download 'The control of legionella and other infectious agents in spa-pool systems' from the HSE website.