Where to find further information

Disclaimer: Whilst every effort has been made to ensure the accuracy of the information contained in the Pink Book of Legislation, we regret that we cannot be responsible for any errors. Read our full disclaimer.

  • Read more in the Pink Book Online

    This page is part of the Pink Book Online, a guide to legislation relevant to tourist accommodation and attraction businesses in England.

    • Help with legislation

    For further information on a specific area of legislation, contact the following organisations:

    Business Regulations

    Better Business for All

    Better Business for All is a BEIS initiative that brings together businesses and regulators in local partnerships to identify the issues facing local businesses and provide support to them. Most local authorities are involved with the programme, preparing and implementing action plans and sharing good practice.

    Business support helpline

    The helpline provides a quick response service if you have simple questions about starting or running a business. It also provides a more in-depth service if you have more complex enquiries.

    Growth Hubs

    The Local Enterprise Partnership (LEP) network has established 38 Growth Hubs throughout England which are the central repository of information, advice and support for business within a defined local area.

    The aim of the Growth Hub network is to provide a single point of contact for local business that will provide all the information, advice or support they require including compliance with legislation.

    Legal advisors

    The Law Society is able to provide you with a list of solicitors within your area. Your local Destination Organisation may also be able to give you names of suitable local firms.

    Independent financial advisors

    The IFA consumer website is able to forward you a list of independent financial advisors, accountants or solicitor in your area.

    Utilities/Facilities

    These include the following:

    Gas Safe Register

    OFGEM (The Office of Gas and Electricity Markets)

    OFCOM (Office of Communications)

    OFWAT 

    The economic regulator of the water sector in England and Wales.

    Waste and Resources Action Programme (WRAP)

    For any matters to do with collection of rubbish or recycling, contact your Local Authority.

    Trade associations

    These include the following:

    Association of Leading Visitor Attractions - ALVA

    Bed and Breakfast Association

    BACTA - trade association for the amusement and gaming machine industry

    BACTA website. 

    British Association of Leisure Parks Peirs and Attractions - BALPPA

    • Tel: 0207 403 4455

    BALPPA website. 

    British Activity Providers Association (BAPA)

    The BAPA monitors safety standards and quality within the activity sector throughout the British Isles. BAPA also provides a detailed consumer guide which is available on request.

    British Holiday and Home Parks Association (BHHPA)

    The BHHPA is the representative body of the parks industry including caravans, chalets, tents and all types of self-catering park accommodation.

    British Destinations

    British Destinations represents the interests of resorts and destinations throughout the UK.

    Farm Stay UK Ltd

    Farm Stay UK Ltd is a co-operative of 1200 farmers throughout the UK who provide serviced and self-catering accommodation on working farms.

    Holiday Home Association (HHA)

    The HHA is a trade association for self-catering operators, from individual owners through to the agencies and associations.

    Tourism for All

    Tourism for All, a national charity, is the UK's central source of travel and holiday information for disabled people, older people and carers.

    PASC UK

    The Professional Association of Self-Caterers (PASC) UK lobbies on behalf of the professional self-catering sector throughout the UK.

    People 1st

    People 1st is an employer-led skills and quality assurance expert for the hospitality and tourism sector. It is the lead agency on all issues relating to education, training and qualification within the sector.

    National Caravan Council (NCC)

    The NCC is the representative trade body for the UK caravan industry involved in setting standards and promoting quality. NCC operates the Product Approval Scheme for new caravans to ensure compliance with minimum health and safety standards.

    UKHospitality

    UKHospitality represents accommodation providers, restaurants, catering establishments and leisure companies.

    Publications Contact List

    The publications mentioned within individual legislation sections are available from the following organisations:

    Advisory, Conciliation and Arbitration Services (ACAS)

    • National helpline: 0845 747 4747
    • Orderline: 0870 242 9090  
    • ACAS website.

    Advertising Standards Authority (ASA)

    Equality and Human Rights Commission (EHRC)

    Food Standards Agency (FSA)

    Health and Safety Executive (HSE)

    • Incident Contact Centre on 0845 300 9923 (Note: this can only be used to report serious or fatal accidents)
    • HSE website.

    HM Revenue and Customs (HMRC)

    • VAT Helpline: 0845 010 9000
    • Employer Helpline: 0845 714 3143
    • HMRC website.

    Home Office

    Information Commissioner's Office (ICO)

    Pay and Work Rights Helpline

    TSO (formerly The Stationery Office)

    Trading Standards Institute

    Valuation Office Agency

    The VOA is an agency of HMRC.

    Other topics you may be interested in...

    See all topics

    Know your legal obligations

    child on zipwire

    Understand health & safety

    Market your business

    Sign up to our newsletter