Where to find further information
Disclaimer: Whilst every effort has been made to ensure the accuracy of the information contained in the Pink Book of Legislation, we regret that we cannot be responsible for any errors. Read our full disclaimer.
Help with legislation
For further information on a specific area of legislation, contact the following organisations:
Better Business for All
Better Business for All is a BEIS initiative that brings together businesses and regulators in local partnerships to identify the issues facing local businesses and provide support to them. Most local authorities are involved with the programme, preparing and implementing action plans and sharing good practice.
Business support helpline
The helpline provides a quick response service if you have simple questions about starting or running a business. It also provides a more in-depth service if you have more complex enquiries.
- Telephone: 0800 998 1098
- Monday to Friday, 9am to 6pm
The Local Enterprise Partnership (LEP) network has established 38 Growth Hubs throughout England which are the central repository of information, advice and support for business within a defined local area.
The aim of the Growth Hub network is to provide a single point of contact for local business that will provide all the information, advice or support they require including compliance with legislation.
The Law Society is able to provide you with a list of solicitors within your area. Your local Destination Organisation may also be able to give you names of suitable local firms.
Independent financial advisors
The IFA consumer website is able to forward you a list of independent financial advisors, accountants or solicitor in your area.
These include the following:
Gas Safe Register
OFGEM (The Office of Gas and Electricity Markets)
- Tel: 0330 440 1624
- OFGEM website.
OFCOM (Office of Communications)
- Tel: 0300 123 3333
- OFCOM website.
The economic regulator of the water sector in England and Wales.
- Tel: 0300 034 2222
- OFWAT website.
Waste and Resources Action Programme (WRAP)
- Tel: 0808 100 2040
- WRAP website.
For any matters to do with collection of rubbish or recycling, contact your Local Authority.
These include the following:
Association of Leading Visitor Attractions - ALVA
Bed and Breakfast Association
- Tel: 0174 981 4908
- Bed and Breakfast Association website.
BACTA - trade association for the amusement and gaming machine industry
- Tel: 0207 730 6444
- email: firstname.lastname@example.org
British Association of Leisure Parks Peirs and Attractions - BALPPA
- Tel: 0207 403 4455
British Activity Providers Association (BAPA)
The BAPA monitors safety standards and quality within the activity sector throughout the British Isles. BAPA also provides a detailed consumer guide which is available on request.
- Tel: 0174 676 9982
- BAPA website.
British Holiday and Home Parks Association (BHHPA)
The BHHPA is the representative body of the parks industry including caravans, chalets, tents and all types of self-catering park accommodation.
- Tel: 0145 252 6911
- BHHPA website.
British Destinations represents the interests of resorts and destinations throughout the UK.
- Tel: 0151 934 2285 / 2286
- British Destinations website.
Farm Stay UK Ltd
Farm Stay UK Ltd is a co-operative of 1200 farmers throughout the UK who provide serviced and self-catering accommodation on working farms.
- Tel: 0247 669 6909
- Farm Stay UK website.
Holiday Home Association (HHA)
The HHA is a trade association for self-catering operators, from individual owners through to the agencies and associations.
- Tel: 0207 078 7329
- Holiday Home Association website.
Tourism for All
Tourism for All, a national charity, is the UK's central source of travel and holiday information for disabled people, older people and carers.
- Tel: 0845 124 9971
- Tourism for All website.
The Professional Association of Self-Caterers (PASC) UK lobbies on behalf of the professional self-catering sector throughout the UK.
People 1st is an employer-led skills and quality assurance expert for the hospitality and tourism sector. It is the lead agency on all issues relating to education, training and qualification within the sector.
- Tel: 0203 074 1222
- People 1st website.
National Caravan Council (NCC)
The NCC is the representative trade body for the UK caravan industry involved in setting standards and promoting quality. NCC operates the Product Approval Scheme for new caravans to ensure compliance with minimum health and safety standards.
- Tel: 0125 231 8251
- National Caravan Council website.
UKHospitality represents accommodation providers, restaurants, catering establishments and leisure companies.
- Tel: 0207 404 7744
- UKHospitality website.
Publications Contact List
The publications mentioned within individual legislation sections are available from the following organisations:
Advisory, Conciliation and Arbitration Services (ACAS)
- National helpline: 0845 747 4747
- Orderline: 0870 242 9090
- ACAS website.
Advertising Standards Authority (ASA)
- Orderline: 0207 492 2222
- ASA website.
Equality and Human Rights Commission (EHRC)
- Tel: 0808 800 0082
- EHRC website.
Food Standards Agency (FSA)
- Tel: 0207 276 8829
- FSA website.
Health and Safety Executive (HSE)
- Incident Contact Centre on 0845 300 9923 (Note: this can only be used to report serious or fatal accidents)
- HSE website.
HM Revenue and Customs (HMRC)
- VAT Helpline: 0845 010 9000
- Employer Helpline: 0845 714 3143
- HMRC website.
- Tel: 0207 035 4848
- Home Office website.
Information Commissioner's Office (ICO)
- Helpline: 0303 123 1113
- ICO website.
Pay and Work Rights Helpline
- Tel: 0800 917 2368
- Pay and Work Rights website.
TSO (formerly The Stationery Office)
- Orderline: 0870 600 5522
- TSO website.
Trading Standards Institute
- Consumer Direct helpline: 0845 404 0506
- Trading Standards Institute website.
Valuation Office Agency
The VOA is an agency of HMRC.
- England tel: 0300 050 1501
- Wales tel: 0300 050 5505
- Valuation Office Agency website.