Step 5: Implement
Step 5: Implement
The implementation phase transforms strategies and goals into tangible outcomes for regenerative destination management.
This crucial step applies the collective vision and co-created strategies to achieve change.
Photo by: VisitBritain

Walk the talk: internal action
Destinations must embody the change they seek. This begins with a comprehensive internal programme reflecting their organisation’s commitment to regenerative tourism.
- Sustainability audit: Begin with a thorough sustainability audit of your organisation’s operations. Identify areas for improvement in energy use, waste management, procurement, equality, diversity and inclusion, Human Resources, community, and employee practices. This audit lays the groundwork for targeted action.
- Internal goals and action plan: Based on the audit findings, set clear, measurable goals for reducing your organisations environmental footprint and increasing its positive social impact. Goals might include reducing energy consumption, increasing the use of renewable energy sources, reducing waste, promoting low-carbon transport and active travel options among employees, volunteering in community initiatives, and developing partnerships with local charities and non-governmental organisations. Develop a clear action plan for the next 18-24 months, setting out priority actions to work towards achieving your goals.
- Sustainability policy: Outline the organisation’s commitment, vision, and goals to sustainability in a publicly available policy, signed by the Senior Executive. If the LVEP is part of a local authority, review and align with existing policies.
- Employee engagement: As the programme develops, it is important to engage the organisations’ employees at a deeper and wider level, making it relevant to their work and role. Encourage participation through training sessions, workshops, and team projects. Creating a culture of awareness within the organisation amplifies the message that change starts with individual actions. When setting team objectives, ensure everyone has a sustainability related goal to work towards - this helps to ensure that sustainability becomes everybody’s job and responsibility and helps embed it into all aspects of the organisation.
- Community actions: Implement actions that benefit the community. Initiatives could range from adopting a local green space for regular clean-ups to sponsoring educational programmes for local schools.
- Sharing best practices: Share the challenges and successes you have with interested parties and the wider community. By documenting and disseminating best practices, the DMO can inspire similar actions across the destination.
- Pursue certification: Consider obtaining external validation by working towards certifications recognised by entities such as the GSTC or Travelyst. Consider accredited destination certifications like Green Tourism, EarthCheck, Biosphere, or Green Destination. All have environmental, social, and governance criteria verified by independent third parties.
Destination wide implementation
Following the assessment and co-creation stages, key priorities within the destination will have been identified, good practices among local businesses recognised, and partners and organisations that are spearheading sustainable development and support pinpointed.
The next step is to develop these into a strategic action plan. Here is a list of some potential initiatives you could consider including as part of your action plan:
- Low-carbon transport campaigns: Develop campaigns that encourage visitors to adopt active and/or low-carbon transport options such as biking, walking, and using public transport. Collaborate with transport providers to enhance travel and transport infrastructure, for example footpaths, bike lanes, and EV charging stations. Consider offering incentives for eco-friendly travel choices and make planning and develop partnerships that help make booking public transport as easy as possible.
- Resource use and waste reduction: Promote circular economy principles to minimise resource consumption and waste production in the tourism industry. Encourage energy and water efficiency, and the use of recycled materials. Support local businesses in initiatives that reduce food waste and single-use plastics, reinforcing community-wide sustainability.
- Sustainable culinary experiences and local sourcing networks: Promote local, seasonal, organic food in tourism and hospitality. Foster sustainable supply chains between tourism businesses and local producers.
- Biodiversity and cultural heritage conservation: Collaborate with local businesses, conservation organisations and community groups to invest in biodiversity regeneration projects. Focus on restoring habitats and raise awareness of the role well-managed tourism plays in generating revenue for these. Identify cultural heritage sites at risk, balancing conservation with community and visitor needs. Encourage the co-creation of experiences that celebrate and preserve local traditions.
- Diversity and Inclusion: Enhance the diversity and inclusivity of tourism offerings and marketing efforts to attract a wide array of visitors and talent. Provide training and awareness programmes to tourism staff to promote understanding and appreciation of diverse cultural backgrounds and accessibility needs. Implement key actions from and raise awareness of the VisitEngland Accessible and Inclusive Tourism Toolkit for Businesses.
- Workforce development: Collaborate with educational institutions to deliver diverse, inclusive vocational training in hospitality and sustainable tourism, equipping individuals with key industry skills. Advocate for fair labour practices, ensuring living wages, equal pay, and safe conditions to create a diverse and sustainable workforce in the sector.
- Certification: Encourage the sustainability certification of tourism businesses, products/services to aid consumer decision-making and enhance transparency. Promote businesses that achieve sustainability certifications through all marketing channels of the LVEP, enhancing the destination’s credibility and trustworthiness.
Case Study: Enhancing accessible tourism (Birmingham)
Enhancing accessible tourism: Birmingham’s collaborative approach
Birmingham has refined its approach to accessible tourism, engaging in initiatives from city centre access audits to ‘Welcome All’ training, led by people with health conditions and impairments. The city has maintained its commitment to involving all community members throughout its programmes and partnerships.
In collaboration with Birmingham City Council and AccessAble, industry access statements have been updated, a website developed and a toolkit for businesses has been developed in conjunction with Mima Group. Access Guides, covering parking, site entrance, indoor access, and facilities, have been enhanced with photos for clarity. This information is essential for disabled people. Accessing verified information about the services available enables them to plan ahead of their visit.
To target visitors with accessibility requirements and to showcase the efforts of business partners, the West Midlands Growth Company, enlisted freelance content creators who themselves have lived experience of disability, through AccessAble. Pippa, a wheelchair user, shared her journey from York to Birmingham, using the Access Guide for her hotel stays and enjoying cultural experiences like the Thinktank Science Museum. Alex, a leading Autism travel & tourism expert, detailed his experiences in Birmingham, highlighting staff attentiveness and knowledge at various establishments.
The next phase of the project involves further improvements to Visit Birmingham, aiming for a comprehensive resource of travel and accommodation information for people with accessibility requirements. Additionally, video content created by people with accessibility requirements will provide valuable insights for future visitors and their companions.
Top Tips
Launch quick wins: Start with initiatives identified for early success to build momentum and demonstrate the benefits of regenerative practices.
Roll out initiatives: Implement the key strategies and actions developed through the planning phase. Ensure each initiative aligns with the long-term vision for regeneration, addressing environmental, economic, and social dimensions.
Use the taskforce: Consult or create the regenerative tourism taskforce for ongoing advice and problem-solving, particularly when facing unforeseen challenges or when making significant adjustments to the plan.
Improve the consultation processes: Broaden the spectrum of interested parties engaged in providing input on refining initiatives, ensuring that the regenerative destination management plan remains inclusive and reflective of diverse community needs and aspirations.
Invest in learning and development: Support capacity building among interested parties, in the destination and within the community, to maintain implementation efforts. Training in regenerative practices ensures that momentum continues, and the vision continues to evolve.
Secure long-term support: Seek long- term funding and resources to support the success of regenerative initiatives. Measuring impacts, communicating successes, and building partnerships with government and private entities, can help provide the necessary support for ongoing projects.
Case Study: Culinary tourism evolution (Bristol)
Flavourful Journeys - Bristol’s Culinary Tourism Evolution
Bristol’s culinary scene, brimming with independent flair, spurred the development of a strategic culinary tourism initiative. Inspired by Kalpna Woolf’s 91 Ways project, which celebrated diversity through food, the city sought to showcase its rich communities and sustainable practices.
Despite initial funding hurdles, a successful bid for Discover England Funds (DEF) paved the way for collaboration with the World Food Travel Association (WFTA). Through stakeholder engagement, surveys, and local industry meetings, Bristol crafted a comprehensive food tourism strategy, complete with itineraries and guides, finalised in 2018/19.
The initiative garnered widespread media attention and prestigious accolades, including the ‘Best Culinary Destination’ award at the 2019 Food Travel Awards, cementing Bristol’s status as a culinary hub. Even amidst pandemic challenges, online initiatives maintained support for local businesses.
Additionally, the initiative increased commercial membership from food and drink establishments, highlighting the strategy’s credibility. Its enduring relevance, referenced years later, speaks to its impact.
Building on this success, Bristol extended its approach to Bath, enriching the region’s culinary offerings and integrating local cuisine into their destination management plan. Bristol’s attainment of Gold Sustainable Food City status in 2021 further underscored its commitment to sustainable food systems. Looking ahead, aspirations include pursuing the Culinary Capitals programme and deepening collaboration with the World Food Travel Association, leveraging global insights to further enhance Bristol’s culinary reputation.
Bristol Food Network, in collaboration with Bristol City Council, has now released Bristol Good Food 2030: A One City Framework for Action. The framework aims to transform the city’s food system within the decade, supporting its ambitions on health, climate, biodiversity, and social justice.
Navigation
Previous