Funding fundamentals
Introduction
You can practice shooting eight hours a day, but if your technique is wrong, then all you become is very good at shooting the wrong way. Get the fundamentals down and the level of everything you do will rise.
The information most frequently asked for by funders is contained in a ‘business case’. Understanding what a business case is, what it consists of and having the ability to write one will provide any organisation with the means to make a compelling case for investment.
A business case is the justification for a project, programme or role. It is a written or verbal value proposition intended to educate a decision maker and convince them to take action. It typically contains costs, benefits, risks and timescales, and is the preferred approach of many funders to test whether projects, programmes and policies are viable.
The UK Government places significant emphasis on the business case as a way to appraise and evaluate policies, projects and programmes to be funded from the public purse. Local authorities use a similar approach. As much of the funding available to LVEPs is public in origin this section deconstructs the business case into five component parts, or cases, and suggests what is usually required under each heading. Not all opportunities will ask for a full business case but an understanding of all the components is good preparation to respond to a wide range of funding opportunities.
Note: Sometimes the term business case is used as a stand-alone rather than an umbrella term for all five components. Where this happens, translate the term business case into economic case.
For definitions of many of the terms included in this section refer to the jargon buster.
Strategic
Sometimes called strategic case or strategic context, the purpose of a strategic analysis is to make an argument for change and demonstrate how the proposed change fits into the wider environment, its strategic fit.
What to think about:
- The local, regional and national policies for all relevant sectors, not just the visitor economy, e.g. skills, culture, heritage.
- How your organisation fits into the stakeholder landscape alongside other organisations that are directly involved in the visitor economy or responsible for related sectors such as culture, leisure and heritage.
- The objectives of organisations working in related sectors, how do your objectives align with theirs and those of the destination in which you work. This is often articulated through a destination management plan.
- The priorities of the funder you are applying to and the contribution you can make.
- The evidence you have to back up your argument for change. This is sometimes called ‘evidence of need’.
- Whether your proposal will fill a genuine gap. Make sure you can articulate why that gap exists and why you are best placed to fill it.
- How your organisation adds value and how you avoid duplicating what others already do.
- What you can uniquely contribute that no one else can.
Useful words: synergy, holistic fit, strategic fit, alignment, objectives,SMART (specific, measurable, achievable, realistic, timed), target markets, visitor segmentation, volume and value.
Tools to use: stakeholder mapping, strategic fit analysis, PESTLE analysis,visitor segmentation models, market profiles.
Evidence of need
When funders ask for ‘evidence of need’ they want to be sure that your proposal is really needed, and they are asking you to prove it. They also want to be reassured that the way you are proposing to meet the ‘need’ is the best approach to take.
Providing evidence of need means turning to your evidence base, the facts, figures and intelligence that informs your thinking. It is not enough to make a statement based on assumption or hearsay you must be able to back it up. Lack of evidence is a common reason for an application to be rejected.
Use a variety of methods to show that your project, programme or role is needed, for example consultations (internal and external), customer or client focus groups, pilot projects, research carried out in-house or by external organisations, case studies, statistics. Make sure that the evidence you include is:
- Proportionate to the investment you are asking for: for example a £multimillion investment will require more extensive evidence than a small project.
- Recent and up to date: current information is more convincing than if it is several years old.
The information section of the toolkit points to some of the sources of information that could help you provide evidence of need.
Economic
The purpose of the economic case is to show value for money, to society and/or the funder. Value often includes wider social and environmental effects as well as financial.
What to think about:
- What does value mean to the funder. It could include, for example, economic growth (volume and value), productivity in the sector, jobs created or protected, quality of life for host communities, a tangible contribution to net zero targets.
- What will your proposal contribute to what the funder values and how you can prove cause and effect.
- Setting targets and making sure they are realistic. It is tempting to exaggerate the outputs and outcomesyou promise to deliver in order to secure funding, but this can backfire if they are unachievable from the start. It could look like failure and affect your ability to secure future funding, or in funding claw back.
- Whether you have baseline information against which you will measure the impact of funded activity. If you don’t, it will be difficult to convince funders that what you are proposing will have the desired effect.
- Options to put in front of the funder that make the case for them to choose your preferred option. Consider how well each option meets the spending objectives and critical success factors of the project, programme or role. If you are asked to produce an options appraisal, include at least three options: business as usual, minimum necessary and preferred option.
Useful words:performance measures (or outputs), opportunity cost, return on investment, outcomes, impact, job creation, productivity.
Tools to use: options appraisal, SWOT analysis.
Options appraisal
An options appraisal is useful to answer the ‘so what’ question. It is a way to demonstrate why your proposal is important and is usually included as part of the economic caseor as a stand-alone requirement. If you are producing an options appraisal the three options that you should include as a minimum are:
- Business as usual/do nothing.
- ‘Minimum necessary’ to meet essential requirements of the fund or funder.
- Preferred option, what you want to deliver.
You can include other options, for example ‘Limited investment’ which fits somewhere between options 2 and 3. For each option include some or all of the following elements as appropriate, all of which are outlined in the sections above and/or supported in the Tools and Templates section:
- Benefits identified through a cost/benefit analysis.
- Risks to the funder, the project, programme or role and how they can be mitigated, often identified through a risk assessment.
- How you are going to measure and monitor benefits and associated risks
- The return on investment for the funder.
- How you can demonstrate value for money: this can be challenging to assess and demonstrate, particularly when delivering a service, but you should try, for example are the costs less because of your existing knowledge or relationships.
- The opportunity cost, which means opportunities that are forgone or missed as a result of choosing one approach over another.
Commercial
The purpose of a commercial case is to show how a project, programme or role will result in a well-structured deal for the public sector and/or the funder and a viable procurement route for services, particularly important if you are asking for public funding.
What to think about:
- The funding structure for the activity you are proposing. State why it is the best way to fund the activity and the difference funding will make.
- The mix of match funding if required. ‘Match funding’ can be broken down into two different types: cash co-financing and monetised in kind contributions,and different funders will often ask for a mix of both types.
- The concept of market failureto make the case for funding.
- Demonstrating a good understanding of the marketplace, showing you understand what is in place, available or missing will strengthen the argument for the approach you are suggesting.
- Making sure it is clear who is delivering activity and on what basis. It is important to identify who is best placed to deliver activity and show that they have the capacity.
- Making sure you can demonstrate value for money. It can be challenging to assess particularly when delivering a service, but it is essential if a funder is going to be convinced to fund you over someone else.
- How you will procure supplies and services (if relevant) to increase delivery capacity or to provide specialist knowledge and capability. The funder will want to know your process to ensure that procurement will deliver best value.
Useful words: supply side, procurement routes, value for money, match funding, cash co-financing, monetised in kind contributions, market failure.
Tools to use: return on investmentcalculation.
Financial
Sometimes called a financial plan, the purpose of the financial case is to demonstrate that a proposal is affordable and fundable.
What to think about:
- Check that the costs of the activity are eligible. For example the funding may pay for activity and a proportion of your fixed overheads but not staffing.
- Be clear about your VAT status and reflect it in your finance tables (see note below).
- Be as accurate as possible. Get cost estimates for each item of expenditure. Funders may ask about the basis for your budget, and you need to be able to produce the paperwork.
- Don’t underestimate costs. Trying to make the budget look less than you really need could lead to financial problems that affect delivery and funders will be concerned if they think you are not being realistic.
- Don’t overestimatecosts, it can lead to your application being rejected. If it is accepted, and you don’t spend your whole grant, it will make you less likely to get more funding in future.
- Organise the costs of activity into direct, indirect costs and intangible costs.You may be required to separate them out in the submission. People can be categorised as direct and indirect costs, that is, those working directly on delivery and those acting in a supporting role e.g. recruitment, finance, monitoring, etc.
- Include full staffing costs such as employers’ National Insurance contributions and pension costs.
- Provide a clear breakdown of what the fund is paying for and what other funders are covering including the type of contribution they may be making, for example cash co-financing and monetised in-kind funding. If there are funding gaps at the time of application be clear where they occur and also how you plan to bridge the gap. Shortfalls in funding should appear on your risk register.
- If applying for multi-year funding, recognise the risks and impacts that may be relevant. Many funding schemes that are multiyear will ask applicants to profile budgets and require grant money to be spent in the year it is allocated to. Sometimes underspends can be carried over into the next year, but not always and permission will usually be needed.
- Check you can cash flow the activity. You may need to pay for goods and services up front and claim grant money retrospectively.
- Pay attention to the intervention rate. Make sure that your total ask of the funder falls within the threshold.
Useful words: cost effective, overheads,cash co-financing, monetised in kind funding, intervention rate.
Tools to use: finance table, staff day/hour rates, VAT status statement.
Note: About VAT and VAT recovery:
In an application it is important that organisations understand and take account of the cost of VAT and reflect how it will be handled.
Grants are usually provided as a gross cash amount and any irrecoverable VAT associated with items of expenditure has to be accounted for within the allocated grant. This is because HMRC categorises a grant as non-business income.
Applicants need to be clear about their company’s taxable status and their VAT recovery agreement with HMRC to determine their ability to recover VAT on expenditure incurred by delivering grant funded activity. A further consideration relates to procurement of services from an overseas-based supplier which may bring in to play the VAT reverse charge.
Organisations that don’t take account of VAT in their financial planning at the application stage may find that they have a budget shortfall and have to cover the cost of irrecoverable VAT from their own resources.
VisitBritain recommends that any applicant that is unsure about their VAT status, or how to handle VAT, should seek professional advice. Funders, including VisitBritain, are not able to advise applicants on how to handle VAT.
Management
The purpose of a management case is to demonstrate that the proposed activity is capable of being delivered. It is sometimes called the operational case.
Funders want to be reassured that their funding is having the intended effect. The way that the applicant reassures them of this at application stage is by providing details around governance and management, monitoring and evaluation and risk.
Governance and management
Governance is important to funders because it reassures them that there are checks and balances in place and that the risk of fraud is being minimised.
The key to good governance, whether of organisations or projects and programmes, is a separation of responsibilities, ensuring that decisions are made at the appropriate level.
Organisations of all kinds, including LVEPs, have governance in the form of boards of directors, trustees and in the case of many local authorities, a committee of elected members either dedicated either to visitor economy or to a group of functions that include visitor economy, for example economic development. They will be responsible for strategic oversight and checking that funds are being spent appropriately. For projects and programmes, it is common for dedicated governance arrangements, with similar responsibilities, to be put in place for the duration of the activity. The top of the hierarchy is sometimes called a steering committee or programme/project board. The role of the project sponsor, or funder, is usually acknowledged and described as part of governance arrangements.
Funders will often want to know how activity is being managed day-to-day and look for appropriate mechanisms to keep things on track. It is generally accepted that a named person in a management position will assume responsibility for the funded activity and will report to the funder, and the steering committee on a regular basis.
There are also many tools used to manage projects from simple project plans right up to a bespoke project management system such as Prince2.
What to think about:
- The appropriate governance structure for the funding received. It needs to be proportionate and effective.
- Who needs to be involved? For substantial grants a structure may include an LVEP director or trustee and the chief officer of the organisation plus selected stakeholders with an interest in the activity, particularly if they are contributing money or other resources or taking responsibility for activity. Sometimes the funder will expect to sit on a governance board or will be invited to do so, this is a good way to ensure information is shared in a timely and comprehensive manner.
- The guidelines for decision making. For example, which decisions a manager can take on their own and under what circumstances they need to escalate decisions to the board or steering committee? Terms of reference are rarely needed at the application stage, but you may need to outline the roles of the main people involved.
- The skills and abilities of managers. It is essential that, among other attributes, they have the ability and capacity to report regularly and to the degree expected by the funder.
- How you will communicate with stakeholders and beneficiaries. Some applications ask for a communications plan.
- For projects and programmes, who will be responsible for making claims, paying suppliers, keeping financial records and monitoring risk? This person or organisation is usually called the accountable body. The accountable body needs the capacity to handle cash flow and their tax status can have an impact on how VAT is handled (see Financial).
Useful words: accountability, escalation, responsibility, risk, governance hierarchy.
Tools to use: Gantt chart, organisational chart, project plan, communication plan.
Monitoring and evaluation
Monitoring activity involves gathering information or data at regular intervals about what is happening as a result of the funded activity and using the information to measure change. Measurement of performance usually involves establishing a set of targets at the outset and identifying indicators that will show whether progress is being made (key performance indicators or KPIs) and then checking the KPIs at regular intervals to see what is happening.
Evaluation is the process of combining information and data and measurement with experience and observation to present a clear picture of the work being delivered and progress towards achieving aims, objectives and targets. It usually involves assessing the degree to which the desired change articulated in the strategic case is taking place.
What to think about:
- What information or data do you already collect that is relevant to the activity for which you are seeking funds? Do you need to collect new information or data and does the necessary work need to be built into the proposal?
- Are your policies and procedures for gathering, handling and storing data up to date and applicable your proposal?
- Have you got the resources to measure and monitor activity? You may need to make it someone’s role to gather information or pay for a new information gathering exercise; again, build the cost into the application.
- Do you need third parties to provide information and data? If you do, solicit their help and support at the application stage, don’t just assume they have the data and/or will be willing to share it. If you do plan to share data between organisations a data sharing agreement may be needed.
- Some funders require long-term monitoring for several years after the funding ends, so make sure you can meet this requirement.
- Do you plan to use an independent evaluator? Some funders will require it and allow you to include the associated costs in your application to be paid for out of the fund. Remember that using independent evaluators does not absolve you of responsibility for collecting information and data. Evaluators can only do their job if they have access to relevant information and data.
Useful words:baseline, data/dataset, KPI, targets, evaluation, measurement, metrics.
Tools to use: consultations, surveys, statistics, project plan, timeline with milestones.
Risk management
Managing risk is an essential task for anyone receiving external funding and can be important information to be included at application stage. Identifying risks in an application shows knowledge and understanding of the subject and helps to demonstrate that as a potential recipient of funds you are trustworthy and credible.
What to think about:
- Look ahead and try to identify all the risks that relate to your proposal, micro and macro. Risks that the funder are likely to want to see noted in your application include: achieving value for money; compliance with legislation and regulatory requirements, for example: Package Travel Directive; alignment with their objectives; keeping to the timetable; retaining stakeholder support and achieving match funding targets.
- Macro risks have become particularly pertinent to the visitor economy in recent years due to the effects of the pandemic on movement of people, the challenges resulting from leaving the EU and the impact of conflicts on consumer confidence and certain markets. They should be identified in any risk section of an application form.
- The likelihood of each risk you identify and the impact it would have on the activity being funded. The risk register in the tools and templates section scores risk with a range of 1 to 4 for both likelihood and impact. Don’t make the scale too wide, a limited scale makes scoring more considered and is more likely to highlight when a risk is becoming serious.
- How you would respond to and mitigate each risk. Be realistic but show that you have thought through how you would continue to deliver value to the funder in the face of the risks becoming reality.
- Who will be responsible for managing risk and who will have oversight? It is usually the board or steering committee.
Useful words: mitigate, macro, project specific, likelihood, impact.
Tools to use: risk register.
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