Get quality assessed
Introduction to Quality assessment
A VisitEngland star rating or accreditation gives potential customers a label they can trust. Highlighting your dedication to quality, it shows that your business has been independently verified by the national tourism authority as offering a consistently high standard of service, and experience.
The VisitEngland Quality Scheme celebrates excellence in tourism businesses of all sizes and varieties: from family-run guesthouses to world-renowned museums. We visit, assess and rate enterprises across 20 different categories, awarding star-based ratings and the VisitEngland Quality Rose Marque to successful participants.
Celebrating the best of the best
Businesses that out-perform in their category and offer outstanding quality within their star rating may also be nominated for an additional tribute. This could be a VisitEngland Gold, Silver or ROSE Award for accommodation providers, or a VisitEngland Accolade for tourism attractions.
Read on to discover which assessment category applies to your business, explore more benefits of the VisitEngland Quality Scheme and meet previous accolade winners.
Which types of businesses can be assessed?
The VisitEngland Quality Scheme features 20 different schemes – such as visitor attractions, hotels, self-catering, holiday parks, glamping sites and hostels. The Taste and Local Food accolades are open to businesses serving food and drink.
How can the VisitEngland Quality Scheme benefit your business?
Advice
You will be visited by an assessor every year who will look round your business and provide recommendations, suggestions and feedback to help you grow your business. They will also be able to share best practice hints and tips from other businesses across the country.
Accolades
Participants may be eligible to achieve one of our annual accolades – such as the VisitEngland ROSE Awards and the VisitEngland Visitor Attraction Accolades. Our assessors can also provide advice and guidance on entry into regional and national awards.
Accreditation
VisitEngland’s accreditations have worldwide recognition, and participants are permitted to use the VisitEngland Quality Rose Marque.
Visibility
Your successful businesses will be showcased on visitenglandassessmentservices.com and ratedtrips.com – both of which include free links to your website.
Communication
Participants will receive regular updates on industry news, networking events, informative articles and more with our bespoke communications, including a quarterly magazine and regular email newsletters.
Support
Get year-round access to practical advice and guidance. Our expert assessors are always available to offer support to participants.
Events
Meet our VisitEngland team and other participants at exhibitions and shows throughout the year – a valuable networking opportunity.
Exclusivity
We offer lots of benefits to participants – from discounted product offers to free HR advice.
Link to VisitEngland assessments
Learn more about VisitEngland assessments and apply
Discover how to join the VisitEngland Quality Scheme, how it could boost your business and the awards you may be eligible to enter on the VisitEngland Assessment Services website.
Discover how to join the VisitEngland Quality Scheme, how it could boost your business and the awards you may be eligible to enter on the VisitEngland Assessment Services website.
The ROSE Awards
The ROSE (Recognition of Service Excellence) Awards recognise accommodation providers across England who provide the best service and welcome. The winners are establishments whose owners, management and employees provide outstanding experiences for their customers – regardless of their star rating, style or type of accommodation.
We present 100 ROSE Awards every year. Nominations are triggered by our annual quality assessment visits. Other evidence - including online reviews - are considered. The judging panel also looks for innovation within the business, such as special facilities or services.
Meet the winners: ROSE Awards 2023
Bridleway Bed and Breakfast, Lincoln (Guest Accommodation)
Brills Farm Bed and Breakfast, Lincoln (Guest Accommodation)
Caistor Lakes, Caistor (Holiday Park)
Highfields Country Retreat, Sleaford (Holiday Park)
Little Redlands Bed and Breakfast, Lincoln (Guest Accommodation)
Skegness Sands, Skegness (Holiday Park)
Tattershall Lakes, Tattershall (Holiday Park)
The Lyndsay Guest House, Skegness (Guest Accommodation)
The Old Posthouse B&B, Market Rasen (Guest Accommodation)
The Savoy, Skegness (Guest Accommodation)
Underleigh House, Hope Valley (Guest Accommodation)
Braeburn Barn, Lower Wood Farm Country Cottages, Caister-on-Sea (Self-Catering)
Gate Lodge, Hunstanton (Guest Accommodation)
Hoste Barn, Swanton Abbott (Self-Catering)
Rockingham Forest Park, Wansford (Holiday Park)
Stable Cottage, Old Hall Country Breaks, Kings Lynn (Self-Catering)
The Grafton Guest House, Felixstowe (Guest Accommodation)
The Lion Inn, Chelmsford (Guest Accommodation)
Vicarage House, Norfolk, Great Hockham (Self-Catering)
Apartment 5, Seafront Apartments, Cullercoats (Self-Catering)
Brunton House, Alnwick (Self-Catering)
Derwent View Cottage, Consett (Self-Catering)
Millers Hill, Breamish Valley, Alnwick (Self-Catering)
Old School House, Haltwhistle (Guest Accommodation)
The Coach House at Breamish House, Alnwick (Self-Catering)
The Walls, Berwick-upon-Tweed (Guest Accommodation)
Thomas Wright House, Spennymoor (Guest Accommodation)
Waterford, Bamburgh (Self-Catering)
Woodside Lodge, Hexham (Self-Catering)
Arnside, Blackpool (Self-Catering)
Brathay Lodge Guesthouse, Ambleside (Self-Catering)
Brontë School House, Kirkby Lonsdale (Self-Catering)
Copper View Cottage, Coniston Holidays, Coniston (Self-Catering)
Grandpa Greene’s Ice Cream, Oldham (Food)
Knowsley Hall, Liverpool (Guest Accommodation)
Lindeth Howe Hotel, Bowness-on-Windermere (Hotel)
Little Leveret Cottage, Keswick (Self-Catering)
Manchester Metropolitan University, Manchester (Campus Accommodation)
Pennine Potting Shed, Dufton (Glamping)
Powe House, Keswick (Guest Accommodation)
Quite Simply French, Lancaster (Guest Accommodation)
Rothay House, Ambleside (Guest Accommodation)
Shells Apartment, Coast Apartments Blackpool, Blackpool (Self-Catering)
The Folly, Hall Hills, Raughton Head, Dalston (Self-Catering)
The Longlands Country Inn and Restaurant, Carnforth (Guest Accommodation)
The Old Bell Inn, Oldham (Guest Accommodation)
The Pele Tower, Carnforth (Self-Catering)
The Yan at Broadrayne, Grasmere (Self-Catering)
Walker Ground Manor, Ambleside (Guest Accommodation)
Broadhembury Caravan and Camping Park, Kingsnorth, Ashford (Holiday Park)
Cave Hotel and Golf Resort, Faversham (Hotel)
Cosy Cottage, Lyndhurst, The New Forest (Self-Catering)
Dairy Barn, Wroxall (Self-Catering)
Inglewood Guest House, Sandown (Guest Accommodation)
The Gilbey’s Bar, Restaurant and Townhouse, Windsor (Guest Accommodation)
Blackdown Yurts, Cullompton (Glamping)
Budock Vean The Hotel on the River, Falmouth (Hotel)
Burcott Mill Guesthouse, Wells (Guest Accommodation)
Croftview, Hinton St. George (Self-Catering)
Dazzle Treehouse, Mallinson’s Woodland Retreat, Holditch (Glamping)
D’Urberville, Greenwood Grange, Dorchester (Self-Catering)
Fauna at Flora and Fauna, Skilgate (Glamping)
Fuzzy Orchard, Wellington (Self-Catering)
Gresham, Weymouth (Guest Accommodation)
Kingston Country Courtyard, Wareham (Guest Accommodation)
Paignton Court, Paignton (Guest Accommodation)
Pebbles Cottage, Padstow (Self-Catering)
Piran Cottage, Lambriggan Court, Truro (Self-Catering)
Tean, Mount Flagon, St. Mary’s (Self-Catering)
The Beach House Weston, Weston-super-Mare (Self-Catering)
The Bridge House, Bridport (Guest Accommodation)
The Cary Arms, Torquay (Guest Accommodation)
The Clarence, Weymouth (Guest Accommodation)
The Farmhouse, Compton Pool Farm, Marldon (Self-Catering)
The Old Sweet Shop, Exmoor Character Cottages, Minehead (Self-Catering)
The White House, Lyme Regis (Self-Catering)
Waterfall Cottage, Malston Mill, Kingsbridge (Self-Catering)
Whatley Cottage, Beaminster (Self-Catering)
Yellingham Farm, Honiton (Guest Accommodation)
Ballfields Barn, Leek (Self-Catering)
The Great Barn, Kempley Barns, Ross-on-Wye (Self-Catering)
Ashcroft, Wraycroft Cottages, Richmond (Self-Catering)
Cote Ghyll Caravan & Camping, Northallerton (Holiday Park)
Doodale Cottage, Malton (Self-Catering)
Flag Cottage, Leyburn (Self-Catering)
Hedgehog at Studford Luxury Lodges, York (Self-Catering)
Holme View, Lundholme Farm Cottages, Ingleton (Self-Catering)
Home Farm and Lodge, Doncaster (Guest Accommodation)
Laura’s Cottage, Pickering (Self-Catering)
Newfield Hall, Skipton (Guest Accommodation)
Penthouse 501, The Sands, Scarborough (Self-Catering)
Quebecs, Leeds (Hotel)
Riviera Town House, Scarborough (Guest Accommodation)
The Dairy, Cottage in the Dales, Leyburn (Self-Catering)
The Leeway, Whitby (Guest Accommodation)
The Old Vicarage, Leyburn (Guest Accommodation)
The Ships Quarters, Dunswell (Guest Accommodation)
Tryst Cottage Ingleton, Ingleton (Self-Catering)
Warren Forest Park, Harrogate (Holiday Park)
YHA Helmsley, Helmsley (Hostel)
VisitEngland Visitor Attraction Accolades
VisitEngland’s Accolades are designed to celebrate excellence within the visitor attraction sector and showcase those businesses in our VisitEngland Visitor Attraction Quality Scheme that go the extra mile to provide a high-quality day out. This could be through a warm welcome, an engaging story, a delicious lunch or the overall visitor experience. Accolades are given for the following categories: Welcome, Best Told Story, Quality Food & Drink, Hidden Gem and Gold.
For more information on the accolade winners listed below, the Visitor Attraction Accolades or the Visitor Attraction Quality Scheme, please contact the VisitEngland Assessment Services team at VisitEnglandAssessmentServices@aamediagroup.co.uk.
Meet the winners: VisitEngland Accolades 2022-2023
1620s House & Garden at Donington le Heath, Coalville – Gold
Bransby Horses, Lincoln – Welcome
Chatsworth, Bakewell – Quality Food & Drink
Haddon Hall, Bakewell – Quality Food & Drink
King Richard III Visitor Centre, Leicester – Gold
Lincoln Castle, Lincoln – Gold
Lincoln Guildhall, Lincoln – Welcome
Melton Carnegie Museum, Melton Mowbray – Welcome
Mrs Smith’s Cottage, Navenby – Hidden Gem
Natural World Centre, Lincoln – Welcome
North Lincolnshire Museum, Scunthorpe – Welcome
RSPB Sherwood Forest, Mansfield – Gold
Sherwood Pines, Mansfield – Welcome
Skydive Hibaldstow, Hibaldstow – Welcome
Triumph Factory Visitor Experience, Hinckley – Best Told Story
Beth Chatto’s Gardens, Colchester – Best Told Story
Firstsite, Colchester – Quality Food & Drink
High Lodge, Brandon – Best Told Story
Holkham, Wells-next-the-Sea – Welcome
National Horseracing Museum, Newmarket – Quality Food & Drink
Oliver Cromwell’s House, Ely – Hidden Gem
Rayleigh Windmill, Rayleigh – Hidden Gem
RHS Garden Hyde Hall, Chelmsford – Best Told Story
RSPB Lakenheath Fen, Lakenheath – Welcome
RSPB Rye Meads, Stanstead Abbotts – Welcome
RSPB Strumpshaw Fen, Norwich – Welcome
RSPB Titchwell Marsh, Kings Lynn – Welcome
Sandringham Estate, Sandringham – Gold
Arsenal Stadium Tour & Museum, London – Gold
Ford & Etal Estates, Berwick-upon-Tweed – Quality Food & Drink
Hall Hill Farm, Durham – Gold
Raby Castle, Darlington – Welcome
Roman Vindolanda, Hexham – Best Told Story
Sunderland Museum & Winter Gardens, Sunderland – Gold
The Gardens at Wynyard Hall, Wynyard – Gold
The Bowes Museum, Barnard Castle - Quality Food & Drink
Wildfowl and Wetland Trust – Washington, Washington – Gold
Fab 4 Taxi Tours, Bromborough – Best Told Story
Muncaster Castle, Gardens & Owl Centre, Ravenglass – Quality Food & Drink
Museum of Liverpool, Liverpool – Gold
Port Sunlight Museum, Port Sunlight – Welcome
Sandcastle Waterpark, Blackpool – Gold
Balfour Winery, Staplehurst – Gold
Farleys House and Gallery, Chiddingly – Hidden Gem
Gilbert White’s House and Gardens, Alton – Hidden Gem
Gusbourne Estate, Appledore – Hidden Gem
Houghton Lodge Gardens, Stockbridge – Hidden Gem
Odds Farm Park, High Wycombe – Gold
Roald Dahl Museum and Story Centre, Great Missenden – Best Told Story
Royal Engineers Museum, Chatham – Hidden Gem
Bristol Zoo Project, Bristol – Best Told Story
Dorset Museum, Dorchester – Gold
REME Museum, Chippenham – Gold
Seaton Tramway, Seaton – Welcome
The Donkey Sanctuary, Sidmouth – Gold
The Cotswold Tour Guide, Cheltenham – Gold
Treguddick Distillery, Launceston – Hidden Gem
Walled Gardens of Cannington, Bridgwater – Hidden Gem
Bromwich Hall - The Manor House Museum, West Bromwich – Hidden Gem
Cadbury World, Birmingham – Gold
Compton Verney, Stratford-upon-Avon – Quality Food & Drink
Ford Green Hall, Stoke-on-Trent – Welcome
Hartlebury Castle, Kidderminster – Best Told Story
Hergest Croft Gardens, Kington – Hidden Gem
Museum of Cannock Chase, Cannock – Welcome
Red House Glass Cone, Stourbridge – Best Told Story
Royal Air Force Museum Midlands, Shifnal – Best Told Story
RSPB Coombes Valley and Consall Woods, Leek – Welcome
St Mary’s Guildhall, Coventry – Quality Food & Drink
Tamworth Castle, Tamworth – Welcome
The Coffin Works, Birmingham – Hidden Gem
The Commandery, Worcester – Gold
The Cotswolds Distillery, Shipston-on-Stour – Gold
Trentham Gardens, Stoke-on-Trent – Gold
World of Wedgwood, Stoke-on-Trent – Best Told Story
Cannon Hall Farm, Barnsley - Quality Food & Drink
Clifton Park and Museum, Rotherham – Gold
JORVIK Viking Centre, York – Best Told Story
Leeds University Library Galleries, Leeds – Hidden Gem
Mother Shipton’s, Knaresborough – Welcome
RHS Garden Harlow Carr, Harrogate – Quality Food & Drink
RSPB Blacktoft Sands, Goole – Welcome
RSPB Dearne Valley Old Moor, Barnsley – Gold
RSPB Saltholme, Middlesbrough – Welcome
Skipton Town Hall and Craven Museum and Gallery, Skipton – Best Told Story
Thackray Museum of Medicine, Leeds – Gold
York Art Gallery, York – Gold
York City Sightseeing, York - Best Told Story
Yorkshire Wildlife Park, Doncaster – Gold
Jersey Museum and Art Gallery, St Helier – Quality Food & Drink
La Hougue Bie, Grouville – Gold