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Your obligation to record certain guest details, data protection regulations and CCTV requirements.
VisitEngland
![A five bar gate with countryside views across fields]()
When you can refuse a customer and what counts as discrimination under the Equality Act, including age discrimination.
VisitEngland
![A shot of a diverse family walking in the countryside.]()
If you supply any food or drink, including breakfast, you need to register with your local authority.
VisitEngland
![A group of people or relatives tasting drinks at a lunch.]()
Your liability to guests and employees, what insurance you can take and whether you need a licence to transport guests.
VisitEngland
![Screaming passengers on a Thames Rocket speed boat]()
Change of use consent and building regulations may apply if you are starting, changing or expanding your business premises.
VisitEngland
![Two women in front of ivy covered wal]()
![Trough of Bowland, Lancashire, England]()
Guidance on latest regulatory updates in the Pink Book, for accommodation and attraction providers.
VisitEngland
![Tourism consultant]()
Your obligations under the Equality Act 2010 regarding anyone who is disabled, thought to be disabled or associated with someone who is disabled.
VisitEngland
![Female wheelchair user sat in the garden, reading]()
Your responsibilities for the safety of your staff and your legal obligation to complete a health & safety assessment.
VisitEngland
![A guest using an accessible four-wheel bike at Hoe Grange Holidays, Derbyshire]()
You need special licences to allow your guests to access TVs, films and music.
VisitEngland
![Lounge area at the top of a timber framed building, with exposed ceiling beams, a large leather sofa and wooden coffee table facing a flat-screen TV at Rowley Farm Holidays. Bronze winner of the New Tourism Business of the Year in the VisitEngland Awards for Excellence 2022]()
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Everything you need to inspire your clients. Discover new products, experiences and itinerary ideas – plus useful resources and the latest market insights.
Reach new customers and increase your profitability. Drive sales with our tools, events and training, find out about quality assessment and get expert guidance from the England Business Advice Hub.
Build sustainable and valuable growth. Learn about England’s new destination management structure, find expert advice, and boost your proposition with our training and toolkits.
Access resources for business events to support your business development and event strategy. Discover England, Scotland and Wales' business event offering for your next conference, incentive, exhibition or event.
Discover our media centres, image and video library and latest press releases, plus contacts for our corporate and consumer press teams.
Studying tourism at school, college or university? We’ve gathered essential resources and data for students of tourism, plus information about our internships.
