VisitEngland Awards for Excellence 2020 winners

The winners were announced via a special virtual ceremony on 17 August 2020 and were selected from hundreds of tourism businesses across England including hotels, self-catering accommodation, B&Bs, glamping operators, attractions, restaurants, pubs, museums and conference venues.

Accessible and Inclusive Tourism Award

Recognises tourism businesses providing truly memorable visitor experiences for everyone, particularly those with accessibility requirements, and demonstrating excellence across every aspect of the business.

B&B and Guest House of the Year

Recognises bed & breakfast and guest house businesses providing truly memorable guest experiences and demonstrating excellence across every aspect of the business.

Business Events Venue of the Year

Recognises business events venues that demonstrate an excellent understanding of the market, exceeding the expectations of their clients and have a strategic plan for future development within this area, with clear goals.

Camping, Glamping and Holiday Park of the Year

Recognises holiday parks, sites and villages providing truly memorable guest experiences and demonstrating excellence across every aspect of the business.

Ethical, Responsible and Sustainable Tourism Award

Recognises tourism businesses committed to being sustainable, responsible and ethical in how they operate and interact with customers, the wider community and the environment. 

Experience of the Year

Recognises providers of truly memorable and immersive activities for visitors to participate in.

International Tourism Award

Recognises tourism businesses providing truly memorable visitor experiences, particularly for international visitors, and demonstrating excellence across every aspect of the business.

Large Hotel of the Year

Recognises full service hotels providing truly memorable guest experiences and demonstrating excellence across every aspect of the business.

Large Visitor Attraction of the Year

Recognises large visitor attraction businesses providing truly memorable visitor experiences and demonstrating excellence across every aspect of the business.

New Tourism Business Award

Recognises high performing new tourism businesses, demonstrating excellent understanding of their market, exceeding the expectations of their customers with clear plans for future development.

Pub of the Year

Recognises pubs that make a significant contribution to tourism in their area, with a food and drink offering that includes quality locally sourced produce.

Self Catering Accommodation of the Year

Recognises self catering accommodation businesses providing truly memorable guest experiences and demonstrating excellence across every aspect of the business.

Small Hotel of the Year

Recognises small serviced accommodation businesses providing truly memorable guest experiences and demonstrating excellence across every aspect of the business.

Small Visitor Attraction of the Year

Recognises small visitor attraction businesses providing truly memorable visitor experiences and demonstrating excellence across every aspect of the business.

Taste of England Award

Recognises businesses within the tourism industry that offer food, beverage and service innovation and excellence.

International Distribution Award

The International Distribution Award recognises destinations and projects committed to increasing the international distribution of tourism products within their destination(s).

Travel Content Award

The Travel Content Award recognises the contribution that media and influencers make in championing the amazing experiences on offer around the country.

Tourism Superstar

Tourism Superstar recognises individuals who go above and beyond the call of duty to ensure visitors to England have an unforgettable experience.

Outstanding Contribution to Tourism Award

This special award is presented every year to a person, a body or institution that has contributed something special and unique to tourism in England. Previous recipients have included The Great English Pub, the Harry Potter films, the 2012 Olympic and Paralympic Games Makers, The Travel Agent, The Royal Shakespeare Company, The Chefs of England and last year’s winners, England’s National Parks.