Adapting a listed building
Discover how the Thermae Bath Spa (PDF, 2.27MB), based in a listed building, has adapted its facilities to become more accessible to visitors with impairments.
Being on a restricted site and made up of several listed buildings, there were obvious restrictions to what the Thermae Bath Spa could achieve. Lifts were installed wherever possible and ramps have been introduced elsewhere, now used as the main walkway for all visitors. Treatment rooms were designed to accommodate wheelchair users. Treatment beds can be raised or lowered as needed, there are hoists/assisted seating into all the pools and shallow step access. All signage is tactile and is in Braille. Three private changing rooms for wheelchair users and groups were added to the changing suite on the upper ground floor.
A number of guests with higher level accessibility needs had been visiting Marwell's Wildlife, but they weren't staying, because the attraction didn't have the facilities they required. Read more about how adding a 'Changing Places' accessible bathroom has made all the difference to Marwell Wildlife's (PDF, 6.86MB) disabled visitors and their business.
Ensuring access for all
With a large number of older visitors, find out how the National Railway Museum (PDF, 5.43MB) in Shildon has embarked on a journey towards making their open air attraction – featuring historic buildings and over 60 vehicles – more accessible to all.
Benefiting from the National Accessible Scheme
The Hytte was designed to provide fully accessible five-star accommodation. With top national accessibility ratings and awards, occupancy levels have been over 90%. Discover how The Hytte's (PDF, 2.15MB) owners develop their visitor lodge in Bingham to the highest standards.
Providing award-winning accessibility
As a traditional hill farm, the Access for All Gold Award 2016 winners Hoe Grange Holidays (PDF, 2.28MB) in Matlock, Derbyshire, recognised they needed to diversify and bring in extra income. Read how they successfully diversified their farming business with four-star log cabins that are fully accessible for disabled guests.
Standing out from the crowd
Investing in small but crucial changes to improve their visitor accommodation for disabled visitors has proved to be a successful move for the High Wray (PDF, 3.85MB), a guest house in Farnham. From wheel-in showers to low-level kitchen facilities, find out about what they did and the difference it made.
Targeting the grey pound
Bosworth Battlefield is actively targeting the grey pound and looking at multi-generational experiences. With grandparents increasingly looking after children, the market is growing. Mystery shopping and an access plan have helped the Bosworth Battlefield Heritage Centre and Country Park PDF, 2.38MB) improve its accessibility for older people.