The following questionnaire will be used by VisitBritain to monitor the impact of the Volcanic Ash Cloud on UK tourism, to help us inform the Tourism Industry Emergency Response Group regarding appropriate messaging and response measures. Please submit your responses by 3pm BST on Thursday 22nd April. Anything you say will be treated as confidential.  All results will be aggregated and will not be attributable to individuals or organisations.

Where applicable, you are asked to evaluate both in words, giving examples, and also on a scale from 1 to 7 where 1=very negative, 7=very positive.

Q1.1	Which of the following best describes your business or organisation? Please select one of the following:
		Tourism Promotion Organisation/regional tourist board (including regional, national, or destination)
		Tour Operator - mainly fully independent travel
		Tour Operator - mainly group travel
		Tour Operator - both fully independent and group travel
		Study/Education or Youth travel operator
		Industry Association
		Visitor Attraction
		Accommodation Provider
		Hospitality Provider
		Conference/Exhibition Centre
		Conference and Event Management Organisation
		Transport - Air
		Transport - Sea
		Transport - Rail
		Transport - Coach/Bus
		Other

Q1.1	Please specify

Q1.2	Please indicate which markets you operate in. Please select all that apply:
		Domestic
		Outbound (ex UK)
		Inbound to UK - from Europe
		Inbound to UK - from Americas
		Inbound to UK - from Asia Pacific
		Inbound to UK - from Middle East
		Inbound to UK - Other

Q1.3	Which region(s) of the UK does your business/organisation operate in? Please select all that apply:
		UK wide
		England
		Scotland
		Wales
		Northern Ireland
		Channel Islands / Isle of Man

Q1.4	Which regions of England do you operate in? Please select all that apply:
		England wide
		East Midlands
		West Midlands
		East of England
		North East
		North West
		Yorkshire
		London
		South East
		South West

Q1.5	Do you operate in leisure or business tourism? Please select all that apply:
		Leisure only
		Business only
		Both
		Other

Q1.5	Please specify:

Q1.6	What is the size of your business/organisation? Please select one of the following:
		Small (0-49 employees)
		Medium (50-249 employees
		Large (250+ employees)

Q1.7	Overall, what is the current/immediate impact of the volcanic ash cloud on your business? Please select one of the following:
		1 - very negative
		2
		3
		4 - neither positive nor negative
		5
		6
		7 - very positive

Q1.8	Have there been any changes to existing or forward bookings as a consequence of the volcanic ash cloud? (by that we mean changes to dates or other details but not outright cancellations of bookings) Please select one of the following:
		No
		Yes - but very few changes
		Yes - some changes
		Yes - a lot of changes
		Not applicable
		Too early to tell

Q1.9	Have there been any cancellations to existing or forward bookings as a consequence of the volcanic ash cloud? Please select one of the following:
		No
		Yes - but very few cancellations
		Yes - some cancellations
		Yes - a lot of cancellations
		Not applicable
		Too early to tell

Q1.10	Overall, what do you anticipate the long-term impact of the volcanic ash cloud on your business will be? Please select one of the following:
		1- Very negative
		2
		3
		4 - Neither positive nor negative
		5
		6
		7 - Very positive

Q1.11	Why did you answer "Q1.10" about the long-term impact on your business? (where 1=very negative, 4=neither positive nor negative, and 7=very positive) Please write your answer in the box below (max 150 words)

Q1.12	What actions have you taken in response to the volcanic ash cloud? Please write your answer in the box below (max 150 words)

Q1.13	What more could the tourism sector do in response to the volcanic ash cloud?

Q1.14	Please use the box below for any additional comments (max 150 words)

Thank you for taking the time to fill in this survey, it will help us to better understand the impact of the volcanic ash cloud and take appropriate action. NOW PLEASE PRESS SUBMIT